Following a publicised case of a Jaecoo J7 having caught fire, an internal dealer circular issued by Jaecoo Malaysia has been sighted, and which states that the incident was caused by improper installation of a dashcam.
The following is the internal statement by Jaecoo Malaysia:
Statement
Isolated J7 SUV Thermal Event in Malaysia
JAECOO thanks the Sarawak Fire and Rescue Department (Bomba) personnel for their speedy first response, and we strongly advise customers that in the interest of safety, to avoid performing modifications at non-authorised service centres that can void the warranty of your JAECOO vehicle. Kindly ensure all maintenance and repair work is performed by authorised JAECOO service centres only.
Thank you.
Sincerely,
Safety is of the utmost importance to JAECOO Malaysia. We are aware of an isolated thermal incident involving a parked J7 SUV in Sarawak. The JAECOO team is in contact with the owner and after a thorough investigation can confirm that the incident was caused by improper installation of a dashcam at a third-party workshop outside of the JAECOO network. We can also confirm that the incident did not cause any injuries, loss of life or damage to other property.
The Management
JAECOO Malaysia
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AI-generated Summary ✨
The comments mainly discuss the fire incident involving the Jaecoo J7, attributing it to improper aftermarket dashcam installation, particularly wiring directly to the fuse box instead of the USB port, which some believe may bypass safety features. Many highlight that proper installation by experienced technicians using original or authorized parts can prevent such incidents, while unskilled wiring may cause short circuits or overheating. Several comments suggest that the fire might not solely result from the dashcam but could involve other factors like aftermarket head units or defective components. There is skepticism towards the dealer’s statement, with some commenters accusing improper wiring and unofficial modifications as cause of the fire. Overall, the sentiments favor responsible installation and blame unsafe aftermarket practices over vehicle manufacturing flaws.