The road transport department (JPJ) will set up mobile counters at the Putra Heights gas pipeline explosion site for two days, starting from today, April 3, in order to assist affected residents with related services such as document printing, The Star reports.
Transport minister Anthony Loke said that the JPJ mobile team would help victims of the fire print essential documents such as driving licence, road tax and vehicle ownership certificate, the latter being an important document to assist in insurance claims. Printing of these will be done for free.
“We will also arrange for representatives from the General Insurance Association of Malaysia (PIAM) to be on-site to provide consultations for the victims,” he said.
Earlier, PIAM issued a statement saying that insurance providers will work to expedite claims for vehicles and property covered by insurance, and has advised those affected by the fire to contact their insurers as soon as possible.
Key areas of cover provided by insurers for fire-related incidents include comprehensive motor or third-party fire and theft, which covers fire-related damage to vehicles, as well as policies for homeowners and commercial businesses, PIAM said.
According to news reports, more than 305 individuals sustained injuries and over 277 homes and 399 vehicles were damaged or destroyed as a result of the blast and corresponding fire, with over 100 families housed in temporary shelters. Many of the cars that were left behind as residents fled showed signs of damage from the extreme heat, with images of melted body panels, charred paint and broken glass going viral.
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Why should the victims be forced to rely on their insurance? The responsible parties for the gas pipeline explosion should be held fully accountable for all damages. They are liable for failing to provide the required duty of care.