Omoda | Jaecoo Malaysia announces new Shah Alam parts warehouse to support brands’ aftersales services

Omoda | Jaecoo Malaysia announces new Shah Alam parts warehouse to support brands’ aftersales services

Omoda | Jaecoo Malaysia has announced it has expanded its facility network to include a new parts warehouse which is owned and operated by Chery Corporate Malaysia. Located in Shah Alam’s Hicom Industrial Estate, the facility features a built-up area of 88,000 square feet and serves to support the company’s portfolio of brands.

In an official release, the company said the facility houses approximately 10,000 parts for all Omoda | Jaecoo models in Malaysia. Additionally, a stockpile of parts for iCaur vehicles can also be found there in anticipation of the brand’s debut model, the 03, that is slated to launch in Q3 this year.

“The centrally located Chery Corporate Malaysia Warehouse is pivotal in supporting our growing dealership network while upholding the premium aftersales service standards our customers expect,” said Emily Lek, vice president of Omoda | Jaecoo Malaysia.

“As we redefine attainable luxury, the customer experience remains at the heart of Omoda | Jaecoo Malaysia’s mission. Beyond vibrant customer touchpoints, it’s essential that our network dynamically supports the aftersales needs of our expanding customer base. The new warehouse positions Omoda | Jaecoo to grow alongside the Malaysian market and supports our expanding export business in the ASEAN region,” she added.

Omoda | Jaecoo Malaysia currently has 45 dealerships nationwide to provide sales and aftersales services, while iCaur recently announced 11 partner dealers, with further expansion planned across the country.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard's strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

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