The Road Transport Department (JPJ) has announced that its computerised systems have gone offline due to a technical disruption brought about by building works at and around its data centre located in Cyberjaya.
The department – through a notice – said that as of 4.30 pm yesterday all counter services at all its offices and branches nationwide have been suspended because of this interruption.
It added that applications through its online portal are also affected by this service disruption. No timeframe has been given as to when full services will resume.
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AI-generated Summary ✨
Comments express frustration and disappointment over JPJ's ongoing system outages, which cause delays in vehicle registration, road tax renewal, and related services. Many criticize the lack of proper disaster recovery and backup plans, blaming insufficient IT infrastructure and poor system management. The issue highlights frustrations with governmental inefficiency, corruption, and inability to maintain reliable digital services, with some suggesting cloud solutions or better redundancy could have prevented such disruptions. Several commenters call for accountability and responsible handling of IT systems, emphasizing the need for prompt solutions and transparency. Overall, sentiments are negative, ranging from anger to embarrassment, with many wishing for improvements in JPJ's technical and administrative processes to prevent future failures.