The Land Public Transport Commission (SPAD) has launched a new mobile app, titled MeterOn, to allow passengers a more efficient and quicker platform to lodge complaints against errant taxi drivers. The app is capable of operating with Android and iOS systems – Android 4.0.3 and up, iOS 7.1 or later.
Among the key features of the app include a driver verification system that enables potential passengers to perform a check on a particular driver’s background just by keying in the taxi’s registration plate. Information such as prior offences (if any), complaints or feedback by previous passengers and whatnot will be displayed. Should no information surface, the driver is not an authorised operator and should be reported.
An earlier experiment on our end proved the effectiveness of the system. By placing in the registration plate of a taxi – we got the numbers from the Easy Taxi story – the system was able to provide a detailed account of the driver, including the card validity period and company registration number.
Other features include a journey tracker function that uses the phone’s GPS system to trace one’s journey – the information can be shared with primary contacts on the user’s phone. The system deposits ‘breadcrumbs’ to enable easy tracking should the passenger fail to reach his/her destination.
Potential passengers can also use the fare estimation feature to help calculate the cost of a journey by logging in the point of origin and destination. The fare is calculated based on meter usage for budget taxis, Teksi1Malaysia, Executive and hired cars.
Upon completion of said journey, passengers can rate drivers on a scale of one to five via the rating feature. Passengers can also mark down on the app whether or not the aforementioned driver employed the meter. Should a driver fail to do so, passengers can lodge a complaint via the feedback feature.
In the event of an emergency, the MeterON SOS function allows passengers to make emergency calls to contacts on his/her phone, the police or SPAD. The SOS feature also enables occupants to send pre-determined messages containing information pertaining to the taxi and its driver to primary contacts.
Passengers planning to use the MeterOn app are advised to register their account as complaints or feedbacks will be processed quicker due to the presence of all relevant information. Users can also employ the MeterOn app anonymously but complaints will be processed only if the required information is provided.
You can get MeterOn from the iOS App Store or Google Play.
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Wastes of time to discuss about these people.just ignore n nothing more.this is what dey deserve.
Such a waste on appstore/playstore servers…
Bcos the state of our drivers, u dont need an app to know, infact, u dont even need eyes or ears to kno… An angel comes to u complains why some humans can be axxholes!
Finally, it’s not the perfect solution but this is a step in the right direction. At least this will make the errant cabbies think twice before ripping their customers.
Haha another billion dollars gone for making this app. Crony crony semua gembira
You got nothing to contribute, better don’t say anything.
At least,, someone is doing something about it.
Damned if you do, damned if you don’t. I wonder why the Gov need to please people like you.
I think this is good initiation but also sad to do it in this way. The GPS tracking and the emergency contact features make our taxi drivers look not safe in some way, at least, to me, lol.
IT is dangerous to take taxi in malaysia. My experience, even as normal malaysian , out of 10.., only 1 or 2 that are really genuine about providing good services. The other 8? they choose to be taxi drive to con and cheat people or to get a chance to tackle girls.. or drooling at ladies passenger short skirts.
Better safe than sorry. At least its more fully featured app than just to check your taxi. Otherwise some might say, songlap 1 billion just to do 1 thing.
Foreigners, who usually don’t have mobile internet, are the the ones who needs help the most.
Locals at least know roughly how much and how far is the destination, or can use other transport like Uber, myTeksi or trains.
Foreigners no choice, get slaughtered at Pavillion or KLCC by the taxi gangs. Can charge RM60 for journey from Pavillion to Bangsar. Almost cost the same as to airport.
Regular foreign globe-trotters usually have pretty good idea how to go about and the charges incurred. So they would be prepared to find alternatives/get slaughtered.
It’s newbie travelers that are normally caught with the high prices. These kind would usually get slaughtered anywhere they go. Even in EU
it is true what..
that’s what all this IT with strong ties to GLC or govt. does. propose apps/it solution to any govt agencies, mark it up to become massively expensive, and end up as a white elephant. After few national audit report, project abandoned, proposed to submit new one.. for another few millions or billions. And yes – using our taxpayer money that you and me pay.
This apps is just a wayang.. nice to see., but if you report.. will nobody take action? will taxi driver worry about being reported? naaah.. they don’t give a damn about it. And tomorrow you will see they smiling arrogantly driving on the road and keep on bullying other victims.. to them all passenger are potential victim. it’s just a matter of how much you can slice the throat.. tourist? mat salleh? even the better.. potong kapala terus.
haiyoo.. still got people complaining even authority do something. better go to cave la
So SPAD are we allowed to complain about Penang Cabs who by default DO NOT USE Meters? And where have you been in Penang all these while??
Please direct your complaint to the nearest CM office.
Oh wait, he cant be bothered about this cuz he’s being chauffeured in his S-class that double parks everywhere
Penang is ruled by Tokong that can do no wrong. So no need SAPD
No need for this. SPAD, pls visit all lrt stations, especially kelana jaya. Most of the taxis stationed there charge flat rate based on their air liur only.
Ingatkan pakcik Lim Chuan Hoe tu pakai songkok aji
One of the options to collect data on errant taxi drivers and monitor them. I hope SPAD system not blend to corruptions, when errants drivers know they had collected lots of offence and bribe an IT system admin to reset the offence records. Where is the check and balance system here. I may ask ?
I had look at the feedback data still primitive of sampling data collection about drivers. However this apps do not work on my Andriod 4.4.2 smartphone.
Lastly since SPAD collecting my personel data (such as phone number, email, where I have travel giving them my destination street address travel) submitted to SPAD database. I’m worried this will be sold to third party and SPAD should be well aware of data protection act in Malaysia. I hope there is such clauses before using this mobile apps, thus I would not give my information to SPAD database. Next you get lot of junk SMS and email promotions, cold call from a salesman. Beware what information you give to SPAD..can you trust them.
SPAD….what could they really really could do, anyway??
This is just to show that we(spad) are contributing after increase all local transportation price.
Why can’t just incorporate this into the MyTeksi app?? Users have to install another app to report errand taxis? I see what you did there..