Honda Malaysia says Takata airbag replacement completion now at 84%, urges laggards to respond

Honda Malaysia says Takata airbag replacement completion now at 84%, urges laggards to respond

Following transport minister Anthony Loke’s threat to blacklist stubborn owners who refuse to get their recalled Takata airbag inflators replaced, Honda Malaysia (HM) has once again urged Honda owners to do so, while highlighting its efforts to make it as easy as possible for customers to answer the call.

HM said that as at September 20, it has replaced more than 236,800 units of the Takata driver front airbag inflator, which translates to a completion ratio of 90%. Include front passenger airbag inflators replaced, and it’s over 496,400 units or 84%. Stock availability for both driver and passenger front airbag inflator replacement is at 100% for all models, and all related costs will be borne by HM.

Affected Takata inflators may deploy with excessive internal pressure when activated. This could rupture the airbag inflator casing and cause injury or death to vehicle occupants.

Click to enlarge affected model list and Mobile Hub locations

HM says that 94 authorised service centres nationwide are on standby to prioritise the airbag recall, and customers are encouraged to make an appointment with their preferred outlet. In addition, the carmaker has set up Mobile Hubs at selected shopping malls and Petronas stations. Replacement activities at Mobile Hubs do not require advance appointment, and walk-ins are welcomed.

If that’s not enough, HM has Mobile Teams from dealerships operating door-to-door in selected areas. Staff will be in Honda uniform and they will carry an authorisation letter. The Mobile Teams will do the replacement work on-site for customers who are genuinely unable to go to the dealership or Mobile Hub.

Even parallel imports or grey market cars, which were not sold by HM, are included. Owners of these Hondas are advised to contact Honda dealerships to check on the status of their vehicle. If affected, arrangements can be made for replacement, with cost of parts and labour to be borne by HM. The company also urged all Honda vehicle owners to register their cars at dealerships so that information sent can reach them.

Owners can check their vehicles’ product recall status at or or call Honda Malaysia’s toll free number at 1800-88-2020 or visit any Honda authorised dealer.

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Danny Tan

Danny Tan loves driving as much as he loves a certain herbal meat soup, and sweet engine music as much as drum beats. He has been in the auto industry since 2006, previously filling the pages of two motoring magazines before joining this website. Enjoys detailing the experience more than the technical details.



  • EDITOR on Sep 21, 2018 at 6:16 pm

    Threatening your customers is never a good thing, Honda. Find out why they can’t comply and resolve that is the better way.

    Like or Dislike: Thumb up 17 Thumb down 4
    • Honda on Sep 24, 2018 at 2:03 pm

      Used to own a City 13 years ago. Sold the car 8 years ago. Stilk receiving letter from Honda for airbag replacement. Call to hotline to explained it. But letters keep coming in. This is a joke

      Like or Dislike: Thumb up 1 Thumb down 0
  • FrankC on Sep 21, 2018 at 6:55 pm

    Even parallel imports not by Honda Malaysia is covered. Thank you HM..
    That should answer a question raised earlier..

    Like or Dislike: Thumb up 4 Thumb down 0
  • YB Albert on Sep 21, 2018 at 7:19 pm

    The remaining 16 percent of hardcore car owners who refuse to replace the takata airbags have signed a contract with “SERIOUS INJURIES,INCLUDING PARALYSIS OR DEATH”.
    Some Malaysians want to end their lives ,being pierced by metal schrapnels from exploding ammonium nitrate,or worst still if they dont die,they end up with blinded eyes,and horrific facial and brain injuries.
    All it takes ,is for a slight frontal impact.

    Like or Dislike: Thumb up 4 Thumb down 1
  • Mario and Bros on Sep 21, 2018 at 7:35 pm

    Honda Service Quality especially for Honda Assembly Quality never change at all. Own a Honda then u will know it’s most likely to be the worst when it comes to service and warranty. Both customer service and technicians are hopeless. The technicians will not repair but ruin the car further

    Like or Dislike: Thumb up 11 Thumb down 3
    • How many Hondas have you owned? I’ve owned 21 cars over the past 15 years including 6 Hondas. I have to say that Honda, hands down, delivers the best customer service in their workshops. Far superior than any other brand out there that I’ve had experience with- this includes VW, BMW, Mercedes (worst of the worst), Land Rover, Porsche, Ferrari, Lamborghini, Toyota, Lexus.

      Like or Dislike: Thumb up 0 Thumb down 1
  • 4G63T DSM on Sep 22, 2018 at 8:33 am

    I wonder how many of these cars are still sitting at 2nd hand dealer lots.

    Are dealers taking thier stock to get the airbags replaced?

    Like or Dislike: Thumb up 3 Thumb down 0
  • Yokohama Yamate on Sep 22, 2018 at 11:20 am

    Well if Honda concentrates fully as motorcycles manufacturer, there would not had this problem today.

    Like or Dislike: Thumb up 3 Thumb down 1
  • Pilihanraya Kalah Teruk on Sep 22, 2018 at 4:58 pm

    This is so simple. Just get JPJ involved. Ask JPJ not to renew the road tax of any affected Honda car.

    Pity the previous Government could not figure this out. They had hundred and one meetings and everytime just minum teh, makan kuih lapis and bersurai but no solution to the problem.

    Lucky Loke and the new Government is guiding JPJ to better improvement

    Like or Dislike: Thumb up 1 Thumb down 7
    • SK, Lim on Sep 24, 2018 at 10:04 am

      Loke should have done better. Perhaps use brain for once. Only 5% up is little progress when there is so many cars remaining.

      Readers can pay no heed to this joker. He is a self-confessed government agent, so he will praise his bosses even when they pangsai. This is no joking matter and this senseless praising is a joke.

      Like or Dislike: Thumb up 7 Thumb down 0
  • tishaban on Sep 23, 2018 at 7:34 am

    I’d like to understand why there are laggards.

    I for example received an SMS and postcard from Nissan to replace my airbag, but that was for a Livina I sold off almost 3 years ago. After that one incident though I never received anything else, either the new owner did the replacement or the Nissan system only sends out reminders once or ….?

    Maybe it might make more sense for it all to be centralized at the ministry.

    Like or Dislike: Thumb up 5 Thumb down 0
  • SkullJuJu on Sep 23, 2018 at 8:48 pm

    Is nobody gonna mention that the cover photo looks like Hafriz Shah?

    Like or Dislike: Thumb up 1 Thumb down 0
  • free also dont want to change… really SH ke apa…. put car there less than 1 hr kaotim.. put la time limit.. if no go need to pay… since bolehland so kiamsiap.. so go last mins

    Like or Dislike: Thumb up 1 Thumb down 0
  • Maybe we are missing some points here. I guess these hardcore owners are illiterate or buta huruf. They don’t read papers or this poltan blog.
    So, for sure these hardcore cars must pump petrol right? Maybe the car makers should engage the petrol station dealers nationwide, let’s say whenever a Honda City comes to pump petrol, just give them a reminder leaflets. The leaflets should include more pictures rather than words since they are illiterate.

    Like or Dislike: Thumb up 3 Thumb down 0
  • Ollie on Sep 28, 2018 at 3:52 pm

    And no mention of BMW, Toyota, Nissan, others with Takata airbags and equally ignoring the lives of their customers with blatant disregard?

    Like or Dislike: Thumb up 0 Thumb down 0

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