Following transport minister Anthony Loke’s threat to blacklist stubborn owners who refuse to get their recalled Takata airbag inflators replaced, Honda Malaysia (HM) has once again urged Honda owners to do so, while highlighting its efforts to make it as easy as possible for customers to answer the call.

HM said that as at September 20, it has replaced more than 236,800 units of the Takata driver front airbag inflator, which translates to a completion ratio of 90%. Include front passenger airbag inflators replaced, and it’s over 496,400 units or 84%. Stock availability for both driver and passenger front airbag inflator replacement is at 100% for all models, and all related costs will be borne by HM.

Affected Takata inflators may deploy with excessive internal pressure when activated. This could rupture the airbag inflator casing and cause injury or death to vehicle occupants.

Click to enlarge affected model list and Mobile Hub locations

HM says that 94 authorised service centres nationwide are on standby to prioritise the airbag recall, and customers are encouraged to make an appointment with their preferred outlet. In addition, the carmaker has set up Mobile Hubs at selected shopping malls and Petronas stations. Replacement activities at Mobile Hubs do not require advance appointment, and walk-ins are welcomed.

If that’s not enough, HM has Mobile Teams from dealerships operating door-to-door in selected areas. Staff will be in Honda uniform and they will carry an authorisation letter. The Mobile Teams will do the replacement work on-site for customers who are genuinely unable to go to the dealership or Mobile Hub.

Even parallel imports or grey market cars, which were not sold by HM, are included. Owners of these Hondas are advised to contact Honda dealerships to check on the status of their vehicle. If affected, arrangements can be made for replacement, with cost of parts and labour to be borne by HM. The company also urged all Honda vehicle owners to register their cars at dealerships so that information sent can reach them.

Owners can check their vehicles’ product recall status at www.productrecall.honda.com.my or www.honda.com.my or call Honda Malaysia’s toll free number at 1800-88-2020 or visit any Honda authorised dealer.