The Road Transport Department (JPJ) will launch the new JPJeQ system, which is said to improve upon the existing queue number system. The new approach includes a smartphone app that can be downloaded from the Google Play Store for Android devices, and the Apple App Store iOS devices.
With the app, customers will only need to use the app to scan a QR code to obtain a queue number. They will also be able to see their current position in the queue and the expected waiting period before dealing at the counter.
“The public won’t need to queue up and wait for a long time, they can settle other matters first while waiting for their turn,” said JPJ director-general Datuk Zailani Hashim in a report by Bernama. The app will also come with a list of JPJ branches that customers can navigate to.
Zailani said the JPJeQ system will be launched by transport minister Datuk Seri Wee Ka Siong on April 12, in conjunction with the JPJ Day celebration.
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JPJ day? LOLOLOLOLOL
29 Dec 2020 01:11:52pm – No. 3116 sila ke kaunter
29 Dec 2020 01:12:03pm – No. 3116 telah dibatalkan. Sila dapatkan nombor baharu
29 Dec 2020 01:25:24pm – No. terkini 3116
Why latest number not 3117 after 3116 being cancelled?
Interestingly U only have 10s to run to the counter….
Serdang hospital oso have similar Q system. However, this system still make queing long, like 5 hours for my case.
No difference in anyway.
At least better than sitting there without knowing when you’ll get your turn.
Good to have such visibility so we don’t have to physically wait in line and risk getting covid. Well done Dr Wee!
Better off JPJ digitize some of the services so users no need to go to JPJ or postoffice…..
Just another additional app, look like hi-tech sikit je… overall tak beza pun.
Good improving. Even road tax need not go to JPJ. Can renew online, get a bar code. Either keep in phone or print a sticker from Yr computer
Simplify the processes. Make the services truly online where clients can get the things done with PC or smart phone, without the need to present at JPJ.
I once sold a car two years ago, and the process to transfer the ownership to the buyer with ridiculously cumbersome. Need to fill up forms, photocopy of NRIC, buyer and seller present together …..Truly surprise that everything still keep the hardcopies in a physical file.
Car transference of course need to be thorough and JPJ to do due diligence otherwise it could go thru the gaps and used for criminal activities. I don’t mind doing it as long I got the assurance that JPJ provides.