JPJ, Puspakom, APAD counter services reopen July 1

JPJ, Puspakom, APAD counter services reopen July 1

Following yesterday’s announcement by chief secretary to the government Tan Sri Mohd Zuki Ali for government counter services to be opened under the current Phase 1 of the National Recovery Plan (PPN), the transport ministry has announced that the agencies under its purview will offer in-person counter services starting from July 1.

This means that certain transactions, which have been stuck since FMCO started on June 1, can now proceed. However, there are three conditions for the reopening of counter services – it’s only for services that cannot be conducted online, counter staff is limited to 50% of normal capacity, and attendance is only by scheduled appointments. No walk-ins will be allowed.

The one most of us want reopened is the JPJ. The road transport department will from July 1 allow counter services nationwide for all commercial and private transactions, except for services that are available online through mySIKAP or JPJ’s service partners. As mentioned above, it’s via scheduled appointments only and no walk-ins are allowed. Kiosks will operate as normal.

JPJ, Puspakom, APAD counter services reopen July 1

As for the list of services available, while 38 JPJ services can be done online with mySIKAP, 11 services must be registered in-person (one-time registration) at JPJ counters with thumbprints in order to proceed online. The 11 include road tax (LKM) reprinting, application for change of ownership (current and new owners), extraction of vehicle information pack and inquiry of VOC (vehicle ownership certificate).

The other transactions are inquiry of Vehicle Information Pack (VIP), purchase of vehicle registration number, detailed vehicle ownership information, application for re-stamping of chassis or engine number, and changes to personal details (email, phone number, address). Those who wish to make these transactions will have to make appointments – details will be released by JPJ soon.

Another important cog in the process of selling, buying and registering cars is Puspakom. The vehicle inspection company is now allowed to operate as normal, with 50% of full counter staff capacity. One again, services are via scheduled appointments only.

JPJ, Puspakom, APAD counter services reopen July 1

As for the Land Public Transport Agency (APAD), all counter services are open for scheduled appointments except for matters related to Drivers Card. Operators and businesses can make their appointments through APAD’s website at from today. For Lesen Perubahan Sementara (LPS) applications, requests can be made by directly emailing APAD.

For the PPN period, operators and businesses are not bound to the requirement of submitting renewal applications at least 90 days prior to the expiry date. Appointments for the collection of licensing updates/results can be made via email. Exact details can be found on APAD’s website and social media.

It’s pretty much the same for the Commercial Vehicle Licensing Boards in Sabah and Sarawak – scheduled appointments only.

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Danny Tan

Danny Tan loves driving as much as he loves a certain herbal meat soup, and sweet engine music as much as drum beats. He has been in the auto industry since 2006, previously filling the pages of two motoring magazines before joining this website. Enjoys detailing the experience more than the technical details.



  • Road tax disc available tomorrow?

    Like or Dislike: Thumb up 4 Thumb down 2
  • Dr Strange on Jun 30, 2021 at 5:07 pm

    How can open?? Masih lebih 5000kes FASA 1…Bodo ka apa JPJ puspakom. Tutup Kilang!!

    Like or Dislike: Thumb up 10 Thumb down 17
    • Dredd on Jul 01, 2021 at 10:53 am

      JPJ puspakom mangkuk2 smua. Dh lme koyak.. Dredd agrees.

      Like or Dislike: Thumb up 1 Thumb down 3
    • This is not kilang bodoh!

      Like or Dislike: Thumb up 13 Thumb down 1
    • Kenny Tan on Jun 29, 2021 at 11:21 am
      Boleh bagitahu kerajaan supaya kecualikan negeri Selangor dari angka Covid19 nasional kerana tanpa angka dari negeri tu, mmg angka harian bawah 4000 kes sehari. Knp negeri lain turut dan terpaksa tanggung lockdown? Kerajaan nak bagi semua negeri/sektor/peniaga/rakyat mampus? Ketatkan SOP untuk semua negeri yg lain je. Yg kat Selangor tu, tutup/tingkatkan SOP yg lebih ketatlah.

      Amir on Jun 29, 2021 at 1:42 pm
      Siapa yg berkerajaan di Selangor? Pakatan Harapan. Diaorang akan dengar Federal Gomen? Jangan harapanlah!

      Like or Dislike: Thumb up 4 Thumb down 1
  • Syukur on Jun 30, 2021 at 5:09 pm

    Since only 50% allowed, they are essential to support the logistics of the essential industries.

    It’s critical for the essential line supply chain operate smoothly, before more inflation happens.

    Like or Dislike: Thumb up 11 Thumb down 3
  • Calvin on Jun 30, 2021 at 6:41 pm

    Car dealerships are still claiming they have not gotten permission to operate thus, new cars are still stuck unable to proceed with Registration despite JPJ / Puspakom are forced to open.

    Like or Dislike: Thumb up 3 Thumb down 1
  • Jè Man on Jul 01, 2021 at 9:56 am

    PUSPAKOM kata perlu “Surat Penangguhan Pemeriksaan dr JPJ”…. statement ni lagi pelik, bukan pelanggan yg sengaja tangguh pemeriksaan tapi ikut arahan kerajaan semasa PKP 3.0 maka kenapa pelanggan perlu mohon surat itu ?

    Like or Dislike: Thumb up 1 Thumb down 0
  • Robinhood on Jul 01, 2021 at 10:09 am

    With this kind of 50% operating capacity, the most you can see is clearing of backlogs only. There won’t be much new sales (if any). FMCO has failed both health and economy aspects!

    Like or Dislike: Thumb up 2 Thumb down 4
    • Angry Voters on Jul 01, 2021 at 11:48 am

      Our cases drop from 10,000 to 6,000 daily.
      Our R naught drops below 1.
      Rakyat got RM150 BILLION support.
      Our economy havent collapse yet.

      FMCO just works!

      Like or Dislike: Thumb up 6 Thumb down 3
    • Kancil Hybrid on Jul 01, 2021 at 11:53 am

      Bila naik dipersalahkan kerajaan,
      Bila turun kenapa tak puji.
      Dulu sales naik sekarang turun

      Like or Dislike: Thumb up 4 Thumb down 1
  • MANIAPPALANAIDOO on Jul 01, 2021 at 10:52 am

    very good

    Like or Dislike: Thumb up 1 Thumb down 0
  • Julianna T on Jul 02, 2021 at 11:32 am

    I want to renew road tax since april

    Like or Dislike: Thumb up 0 Thumb down 0
  • hyin21 on Jul 02, 2021 at 1:45 pm

    Yes please open. the staff have been working from home and there is actually nothing they can do from home

    Like or Dislike: Thumb up 0 Thumb down 0

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