On the sidelines of the Malaysia Autoshow 2023, Perodua addressed the leaking oil filter issue that has been the talk of many owners on social media in recent months.
According to Perodua president and CEO Datuk Seri Zainal Abidin Ahmad, the issue involves 40,000 Perodua cars across all current models except the Aruz, so only the Axia, Bezza, Myvi, Ativa and Alza are affected – common parts are shared.
He added that the defective oil filters are replacement parts from a different supplier as the original manufacturer oil filters fitted to cars coming out of the company’s manufacturing plants. Perodua uses two suppliers due to insufficient manufacturing capacity by a single supplier.
Customers who are faced with the issue will be able to make a warranty claim that covers the oil filter and oil change at no charge.
Perodua notes that since February this year, claims have been on the downtrend, and it hopes to resolve the issue by the middle of 2023 via an alternative vendor or product improvement.
Contoh oil filter leaking tak relax mcm air.Kesian owner minyak leaking sampai belakang kereta Perodua Myvi gen 3 pic.twitter.com/Yj4xivgbRP
— LuqmanFujiwara (@LuqmanFujiwara) May 2, 2023
@perodua knp teruk sgt kualiti oil filter? Klau nk tukar bleh pergi mne2 SC ke? Still kne buat appointment? pic.twitter.com/TD58ybh646
— Wha Wm (@whawm) May 1, 2023
Hrp @perodua cakna n AMBIL TINDAKAN ttg masalah oil filter bocor yg byk menghantui pemilik Perodua.Buka groupFB byk keluhan pemilik.jika masalah kualiti oilfilter,buat recall n gantikan,hapuskan semua stok bermasalah! @HezeriSamsuri @paultantk @jnmalaysia @skumar176 @mynewshub pic.twitter.com/msICpxgYY9
— Tarento Machianto αḺ-♭urito🇲🇾🕵📽 (@darren04451671) April 23, 2023
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AI-generated Summary ✨
Comments express frustration over the widespread oil filter leaks affecting around 40,000 Perodua vehicles, including Axia, Bezza, Myvi, Alza, and Ativa, with many customers facing charges for repairs despite the issue being linked to faulty parts from a supplier. There is concern about Perodua's quality control and supplier selection, as defective filters appear to have been used extensively. Customers highlight the inconvenience, time wastage, and safety risks, with some mentioning recurring problems after multiple filter replacements. Many are dissatisfied with Perodua’s response, fearing ongoing use of defective filters and slow resolution timelines. Overall, sentiments are negative, criticizing perceived mismanagement and a lack of transparency regarding part quality and remedy efforts.