On the sidelines of the Malaysia Autoshow 2023, Perodua addressed the leaking oil filter issue that has been the talk of many owners on social media in recent months.
According to Perodua president and CEO Datuk Seri Zainal Abidin Ahmad, the issue involves 40,000 Perodua cars across all current models except the Aruz, so only the Axia, Bezza, Myvi, Ativa and Alza are affected – common parts are shared.
He added that the defective oil filters are replacement parts from a different supplier as the original manufacturer oil filters fitted to cars coming out of the company’s manufacturing plants. Perodua uses two suppliers due to insufficient manufacturing capacity by a single supplier.
Customers who are faced with the issue will be able to make a warranty claim that covers the oil filter and oil change at no charge.
Perodua notes that since February this year, claims have been on the downtrend, and it hopes to resolve the issue by the middle of 2023 via an alternative vendor or product improvement.
Contoh oil filter leaking tak relax mcm air.Kesian owner minyak leaking sampai belakang kereta Perodua Myvi gen 3 pic.twitter.com/Yj4xivgbRP
— LuqmanFujiwara (@LuqmanFujiwara) May 2, 2023
@perodua knp teruk sgt kualiti oil filter? Klau nk tukar bleh pergi mne2 SC ke? Still kne buat appointment? pic.twitter.com/TD58ybh646
— Wha Wm (@whawm) May 1, 2023
Hrp @perodua cakna n AMBIL TINDAKAN ttg masalah oil filter bocor yg byk menghantui pemilik Perodua.Buka groupFB byk keluhan pemilik.jika masalah kualiti oilfilter,buat recall n gantikan,hapuskan semua stok bermasalah! @HezeriSamsuri @paultantk @jnmalaysia @skumar176 @mynewshub pic.twitter.com/msICpxgYY9
— Tarento Machianto αḺ-♭urito🇲🇾🕵📽 (@darren04451671) April 23, 2023
Looking to sell your car? Sell it with Carro.
Literally 6weeks production affected.
So,Enchik Perodua…oil filter..can claim warranty,after so much complaints n cursing.
But recall..due to defective cheating part..even Akio Toyoda also pening kepala.
Great grand cucu (Perodua) refuse to listen to grandpa Toyota Japan to recall.What a joke.
2nd source , 3rd source … all cost down to like bawah pokok 4-man quality but cop OEM … pity consumer use poor quality OEM product …
beg your pardon i already retired aka washed hand in golden basin
“it hopes to resolve the issue by the middle of 2023” – great keep replacing defective OF with the same defective OF batch until stock depleted while customers keep having to visit SC over and over.
Very irresponsible company Perodua.
They should have stopped using and return back all OF from the problematic vendor at the vendor’s cost, and use other brand or aftermarket OF instead like Bosch or Toyota.
ngl im reading that as onlyfans instead of oil filter lmao
I see a cultural man
So those who brought in their car for service earlier due to oil leaking can claim back the warranty for oil filter and oil change in exchange for future service?
Also how can you allow or blame the aftermarket oil filter by selling to your consumer at authorised service centre at the exact same price as the OEM don’t you think its cheating?
What OEM? What different supplier? The OIL FILTERs were sold by Perodua Authorised Service Centre and they leak. What is he talking about?
Perodua not making parts all by themselves. Most are sourced by vendors and assembled by Perodua
And? Then Perodua should be more careful when selecting suppliers. Some companies even have a QC department for that. And: The pistons for example are surely not made by Perodua too. What comes next? If engine jam, then the CEO will tell us that it’s not P2’s fault, because the pistons are not made by P2?
Selecting supplier is one thing. The bigger issue is them wanting to continue selling the faulty oil filters despite knowing the problem.
everything in the car is hardly produced by perodua. apart from some engine block. what are you trying to cover for perodua?
Yeah 40000 cars only… many change their filter multiple times. Some change 5 times between service.
To be on the safe side, I change my oil filter once a week.
bow again la, japanese ma
“He added that the defective oil filters are replacement parts from a different supplier and not the original manufacturer oil filters fitted to cars coming out of the company’s manufacturing plants”
My bro sticking to the warranty period thinking all the parts supplied by produa are original from manufacturer itself. There’s no doubt, i myself owned an axia. Distanced myself from SC after the warranty period over. During warranty, 2 months after schedule service the oil filter leak. WTF
After the warranty,we can do service outside,use Caltex Havoline Engine Oil and Bosch Oil filter.Cheaper than SC and no oil filter leaking issues.
Problem starts in February and now only want to solve the problem. Should have stop using the filter immediately.
Having the warranty claim is one thing, what about our time wasted in getting the filter changed?
I have to cancel my travelling during the holidays.
Problem starts last year. What he said is down trend in Feb which only idiot would believe. There are more and more people posting on socmed about their own car leaking.
And also 40000 cars affected are from those that aware of the issue and checked their filter. Many others are not aware of the leaking and continue to drive.
Perodua using too low viscosity 0w 20 oil maybe not suitable for malaysia hot weather? Toyota sc use 5w 30 or 10w 30 for vios altis which no problem.
Simple item like oil filter can’t do properly.
I used aruz car. March 2023 my car oil filter leak and after raya April 2023 oil filter leak again. Leak less than 2 month. How come they claim Aruz not infected and oil filter improve. What a stupid jokes. Its look like oil filter used more worse.
Aruz’ oil filter can be sealed with bathroom silicon from DIY. Not a problem at all for people with basic skills.
Bodoh la pakai kancil pun tak payah buat macam ni. Ada ke nak letak silikon. Ingat pornstar ke.
I have problem with my brake system.
Since the next day I received my new car there is krok sound when stop and release my brake.
After raining the sound more worst.
Complained to Perodua HQ.
Still problem haven’t solved.
Almost one and half years.
“that covers the oil filter and oil change at no charge.”
Filter and labour is free of charge, but oil have to pay?
Kudos perodua. Meanwhile proton krik.. krik.. with their X series model problem
what problem?
perodua cant even get simple milotin car to work properly.
go look at proton x series seat, and tell me what perodua can offer that level of quality.
I thougt P2 is bullet proof and high RV. Myth busted.
Is this matters are for new buy car only or include car that service at perodua sc
Kasi another chance ?
Apa.kesudahannya kalau pihak mgmt saling menyalahkan pembekal …sepatutnya hapuskan pengeluaran oil filter yg awal dn gantikan yg lebih baik….buat yg terbaik bukan bg alasan yg terbaik..bodo2
Gantikan sparepart.yang tulin
No need to bark so loud la. Small issue only. Just go and change for free. Case close. P2 still the best. King of the Road in M’sia..
I put an old beg plastik from roti canai stall around the filter, not leaking any more. P2 still the best. King of the Road in Malaysia.
Small issue aah?? If oil all drain out due to leak filter then piston jammed, you think Perodua going to replace engine with free??
Unethical burukdua perodua as usual
How the fuck can Perodua get away with this? Do we not have a consumer protection act that protects the Rakyat?
This is unacceptable, the government needs to take action please.
DONT compliain laa nanti resale value drop
LIKE others japan brand got problems also keep quiet if not later hilang muka beli mahal dapat sampah
What to do? If most buyers can afford any car, yes, i mean, any car that isn’t a Perutdua or Potong, i think they would not buy Perutdua or Potong…if a mostly Malaysian car company cannot even assemble car parts together properly, how is the country going to climb out of the third world country club?
This tell us the 2nd sub factory already supply 40k of oil filters to P2, since the look almost the same they can’t even differentiate the 1st factory poroduct and the 2nd one. So by calculating nos of cars went to SC per day since february, by june all 40k filters already consume so the problem is solve. Very irresponsible.
A pure EXCUSES… Original part turned into OEM due to supply issue? oh come on…, cheating the customer at the very beginning. haiyaaa… most people do not have time to beg for warranty claim la, do Perodua have enough Original stock at hand and change it on-demand? but say the issue is “not enough supply” LOL
Even now can claim the oil filter but now my car’s engine had problem happen cuz the oil filter
just imagine, the oil filter caused oil pressure drop (leaked) caused engine not enough lubricant. caused engine damage. Perodua slowly becoming horrible. poor management
Hmm.. I’m aruz owner, and I had this oil filter leaking issue 2 times already, so my other friends on my group, but perodua said the aruz uare not affected? Weird.. Free warranty claim on the affected, but the time consuming process to send to service center, the time user has to spend. I had an experience where the service center in sg petani told me leave my car and get it in the evening just to change the oil filter.. Not a single sorry from perodua about this problem that has been plaguing..
small issue and cheap to rectify, Perodua willing to take responsibility. for the axia which can cause fatality, perodua refused recall and continue to sell coz it is costly to them.
Yesterday one all new Alza burnt to ash at Penang bridge. Related incident?
Scary..was thinking of getting an alza H. Hopefully perodua can sort out all the problems fast.
what does this manufacturer doing, must dispose all defect oil filter. see all above comment, some even facing this problem more than 1 time, mean defect filter still using by SC.
defect oil filter, must dispose all. yes can go to sc to change, but what is meaning if still changing defect oil filter to Customer? this produce more problem.
must stop using defect oil filter.
This is toyota/Daihatsu quality control… Simple oil filter also cannot do it right…
My daughter Myvi accounted oil leakage,today send to perodua service center for checking engine oil leakage issue and 18months service.
The service advisor said have to pay for engine oil and oil filter change because service schedule due, even oil leakage due to perodua oil filter problems. So sad Perodua such Big company totally lost of friendly customer service and Quality control issues.
Same with me, they charge me RM250, abt the leaking problem, their staff is their product problem, then they don’t told me that is fees to change.
Same with me, they charge me RM250
Small issue aah?? If oil all drain out due to leak filter then piston jammed, you think Perodua going to replace engine with free??
Why I got charge RM250 even I face the same problem leaking, and the staff also said that is their product issue, why the staff don’t know free for change
Mine also just detected yesterday after completed 50k service last month.
Nak tanya harap pihak produa ambil tindakan secepat mungkin sebab kereta Axia 2023 Sya baru 4bulan lebih ada problem aircond tak sejuk bila on berbau dan apabila hujan tidak berfungsi dah try adjust butang aircond pun tak ada kesan dah try pergi service centre Staff cakap kena tunggu barang sampai dalam masa sebulan ke sebulan setengah habis macam mana dengan keadaan nak pakai kereta bila masuk dalam on enjin rasa bahang dengan keadaan panas buka cermin masalah lagi cuaca luar panas sangat makin bertambah panas kalau hujan tak dapat jalan kena tunggu hujan berhenti sebab tak safety berbahaya tak nampak jalan..