Touch ‘n Go eWallet accepted in more countries – China, Japan, Singapore, Korea, Thailand, Indonesia

Touch ‘n Go eWallet accepted in more countries – China, Japan, Singapore, Korea, Thailand, Indonesia

Users of the Touch ‘n Go eWallet may now have a seamless payment experience across borders, such as in mainland China, Japan, Singapore, South Korea, Thailand and Indonesia, the company has announced.

This compatibility with systems in countries outside Malaysia is enabled by its integration with national cross-border QR payment and its partnership with Alipay+, says Touch ‘n Go. One example is the acceptance of the Touch ‘n Go eWallet across the QRIS network in Indonesia, which enables transactions to be at at more than 25 million merchant touchpoints, according to the company.

With this cross-border ability, users will be able to make transactions in the respective country’s local currency at real-time foreign exchange rates displayed in the user’s eWallet before payments are made. The payment sum will be deducted from their eWallet or Go+ balance, just like for payments made in Malaysia, says Touch ‘n Go.

There are two methods for making payments – the first is for the merchant to scan the user’s eWallet using the Pay function, where th user selects the Pay icon and taps on ‘swipe up to pay abroad with Alipay+’. The user will then select the country for the transaction and view the applicable forex rates, then shows their QR code to the merchant, who scans the code, and the payment is complete.

Touch ‘n Go eWallet accepted in more countries – China, Japan, Singapore, Korea, Thailand, Indonesia

The other is by using the ‘Scan’ function, which is for the eWallet user to scan the merchant’s QR code, key in the amount to be transacted, and confirm the payment, which will then complete the process. This process is essentially similar to making eWallet payments locally in Malaysia, with the added forex element where applicable.

Touch ‘n Go eWallet has been integrated with Alipay+ since 2022 that enables Touch ‘n Go eWallet users to make cross-border payments across the Alipay+ merchant network in mainland China, Japan, South Korea and Singapore, and has since expanded most recently to include Thailand. Future additions will include the Philippines, Australia, and more, says Touch ‘n Go.

“Technology has given us the opportunity to address pain points that our users’ experience while travelling, especially while carrying bank notes. I am certain that our users will appreciate the convenience and peace of mind when transacting with our eWallet during their travels,” said Touch ‘n Go Digital CEO Alan Ni.

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  • Clinton Yu Ah Chai on Jul 10, 2023 at 7:50 pm

    I don’t use also

    Like or Dislike: Thumb up 9 Thumb down 3
  • Simon on Jul 10, 2023 at 9:02 pm

    2 of my transactions in Japan failed last month. One was refunded immediately & the other was not. Loss some money & time on that….

    Like or Dislike: Thumb up 9 Thumb down 0
  • TnG refund because of incorrect toll charges also take ages to complete the refund. Users should take cautious, else the money float in tng acc till God knows when

    Like or Dislike: Thumb up 6 Thumb down 0
  • Z900 2016 on Jul 11, 2023 at 7:57 am

    b00000000!!!….why the huh we need e-wallet when all shops/stores accept QR codes???

    Like or Dislike: Thumb up 0 Thumb down 4
  • Laugh on Jul 11, 2023 at 8:51 am

    Initially I use this TnG wallet almost everywhere I go.
    Up until last month only I learnt that all reloading from creditcards into TnG wallet gives nothing, not even the usual spending points.

    Cut down now using the ewallet unless the merchant do not accept cc payment.

    Like or Dislike: Thumb up 8 Thumb down 1
  • Kenny Lim on Jul 11, 2023 at 10:27 am

    you guys sure can scan? as i know, only vendor can scan our code, not the other way around.

    Like or Dislike: Thumb up 0 Thumb down 4
  • What about on-shore on Jul 11, 2023 at 11:30 am

    We still have to use cash to top up non-NFC TouchnGo cards like our IC, concession cards. And MRT stations charges RM0.50 for such a service…. provided by a machine. No credit card, not eWallet, only cash. Why trumpet overseas spending and use when we still can’t use it widely here, especially for basic and essential things? Those who gets to travel overseas, tend to use credit cards more, as the exchange rate is similar to TnG eWallet rates. Plus there’s credit card protection and benefits. Our TnG eWallet also has limitation when top up value with credit cards. SIGH.

    Like or Dislike: Thumb up 2 Thumb down 0
  • Chris on Jul 11, 2023 at 11:35 am

    Last month went to test in Kr, it’s only a small number of merchants supporting Alipay+.

    Like or Dislike: Thumb up 2 Thumb down 0
  • Mike Tee on Jul 11, 2023 at 11:51 am

    *Anecdotal* – Friend used AliPay via TnG in China and transactions took forever to go through, if at all.

    You are better off with linking your MY card to AliPay/WeChat proper in China. Allowed since 1st July 2023

    Like or Dislike: Thumb up 2 Thumb down 0
  • BrandyHeng on Jul 11, 2023 at 11:56 am

    Most small retail shops or roadside stalls which don’t have scanner

    Like or Dislike: Thumb up 0 Thumb down 0
  • Disappointed on Jul 13, 2023 at 7:17 pm

    Hmm., I refrain from using TnG while overseas mainly b’cos there are no incentives unlike credit cards. When you misplaced your credit card, the Bank will willingly issue another card FOC but if you lost your TnG physical card or when TnG card expired, all sorts of charges will be imposed.

    Like or Dislike: Thumb up 0 Thumb down 0
  • Cheah teong keat on Sep 21, 2023 at 8:05 pm

    How to use your hp t&g ewallet unless you have roaming? Usually when overseas esp China, we buy the country sim card to use as it is cheaper than activating roaming. Then our Malaysian number cannot be used which connects to our ewallet

    Like or Dislike: Thumb up 0 Thumb down 0
  • Almost one week in Thailand, can’t use TnG to scan QR codes here. It says invalid although Thailand’s Prompt Pay is linked to TnG.

    Like or Dislike: Thumb up 1 Thumb down 0

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