Bermaz recalls Citroen and DS models in Malaysia for faulty Takata airbags – C3, C4, DS3, DS4, DS5 affected

Bermaz recalls Citroen and DS models in Malaysia for faulty Takata airbags – C3, C4, DS3, DS4, DS5 affected

Bermaz Auto Alliance (BAASB), the official Citroen and DS aftersales provider in Malaysia, has issued a recall for vehicles from both brands due to potentially faulty Takata airbags. This is part of a greater global recall and affects several models here, namely the C3, C4, DS3, DS4 and DS5 produced from 2009 to 2017.

The company is strongly urging owners to bring affected vehicles in for the necessary parts replacement, which will be carried out free of charge. It added that it has made many attempts to inform customers with affected vehicles via letters, courier deliveries, emails, text messages and phone calls.

If you haven’t been contacted and do own any of the models mentioned above, you can call up the company’s customer relationship management helpline at 03-7627 8818 and provide your vehicle’s VIN number. Alternatively, you can also drop an email at [email protected] for verification.

According to BAASB, the affected vehicles are equipped with Takata airbag inflators with chemical properties that may deteriorate over time, particularly when exposed to hot, humid climates. This may cause the inflators to rupture on deployment, scattering debris capable of causing serious injury or death. Fatality cases have been confirmed due to this issue, so immediate action from owners is required.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.



  • Bob Mal on Sep 18, 2023 at 2:44 pm

    Wow since 2009 the car was produced, Defective Takada airbags was reported back in 2013 and even causes death to Malaysian but today is 2023 > This company has been sleeping much or just woken up after a decade?

    Sadly Malaysian always in the receiving end since no one is gonna take action plus probably some special crony vendor can’t touch this.

    Like or Dislike: Thumb up 7 Thumb down 2
    • Some other companies had already stopped the recall campaign and treating the issue on a case-by-case basis.

      Nasim really messed this brand up since they are the one running them from 2008 till 2020. Not to say Bermaz is faultless; it took them 3 years to do the recall.

      Like or Dislike: Thumb up 1 Thumb down 0
      • Normally recall is the responsibility of the manufacturer to inform and bear the warranty cost. Distributor are just messengers who conduct the local operation. So its not nasim or bermaz but citroen and ds who didnt trigger this back then.
        I understand Peugeot had recall under Nasim but why a near decade late reaction for citroen and ds? Unless some incident took place recently…

        Like or Dislike: Thumb up 0 Thumb down 0
  • Macam Tahu on Sep 18, 2023 at 3:40 pm

    Best car in the world for comfort

    Like or Dislike: Thumb up 4 Thumb down 0
  • Peppa on Sep 18, 2023 at 4:44 pm

    You should recall yourself too bermaz

    Like or Dislike: Thumb up 5 Thumb down 3
  • Pomen 3S on Sep 18, 2023 at 9:27 pm

    Masih boleh mengeteh kat kantin sebab kete ni tak boleh jual pun. Dah la schedule maintenance tak banyak

    Like or Dislike: Thumb up 0 Thumb down 0
  • Celup King on Sep 19, 2023 at 9:24 am

    Where is that jepunis fapboi who talk so big about his jepun tech while hentam X90 fire incident? So how many people died there compared to exploding airbags?

    Like or Dislike: Thumb up 3 Thumb down 4

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