The General Insurance Association of Malaysia (PIAM) has stated in a press release that it is in support of the ministry of investment, trade and industry in the ministry’s initiative in the development of the Malaysian Standard – Motor Vehicle Aftermarket Smash Repair Requirements (JSM MS).
The JSM MS standard is expected to be launched by the department of standards (JSM) early next year, and it is expected to raise the standards and professionalism of motor vehicle collision repair activities “through the implementation of best industry practices across the nation,” the association said.
The development of JSM MS by MITI through a collaborative approach is lauded by PIAM, with input and participation from key stakeholders in the motor vehicle repair ecosystem.
The key stakeholders named include the transport ministry, the road transport department (JPJ), Puspakom, the ministry of domestic trade and costs of living (KPDN), the SIRIM QAS management system certification department, the federation of automobile workshop owners’ association, the Malaysian Automotive Association (MAA), Malaysia Takaful Association and motor franchise repairers.
The upcoming JSM MS standard covers a broad range of collision repair activities, ranging from body repair to refinishing, while setting the structural, resources and process requirements for workshops engaged in vehicle collision repair, according to the association.
“PIAM looks forward to continued collaboration in the effort to ensure the safety and satisfaction of customers as well as promoting the development and sustainability of the motor insurance and repair ecosystem,” it said, adding that it is committed to contributing to this initiative by closely monitoring important regulatory developments, and reviewing their implications on the motor vehicle accident repair ecosystem.
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All these standards dont do anything if there is no enforcement. Everyone is in cahoots with each other especially adjuster and car repair shop. There must be a law that allows owner’s of repaired cars to lodge complain with the relevant authorities if they deem the repair works are not satisfactory, even after taking the car back. They make you sign all kind of forms when they release the car back to you and hold no legal responsibility. Infact, owner must be shown the complete breakdown of itemised repair with price that the adjuster/car repair shop submits back to the insurance company.