Global mobility platform InDrive has officially received confirmation from the transport ministry (MoT) and the land public transport agency (APAD) to continue operations in Malaysia, following the conclusion of a review process.
The company said at a press conference today that all drivers on its platform now have valid e-hailing vehicle permits (EVP), public service vehicle (PSV) licences and e-hailing insurance, and are subject to thorough document verification before being allowed to operate.
“We are grateful to the MoT and APAD for granting us the green light to continue our operations in Malaysia. This milestone reflects our steadfast commitment to full regulatory compliance, not just as a requirement, but as a long-term operational principle,” said InDrive Malaysia country lead Govin Kumaar.
“More importantly, it allows us to continue supporting the thousands of local drivers who rely on InDrive to earn a sustainable income, with one of the lowest commission rates in the industry, where 85%-90% of income goes directly to our drivers, helping them better support their families and improve their livelihoods,” he added.
InDrive said it will enhance internal checks, including driver and document verification, to strengthen its compliance systems, and will continue to work closely with APAD to align procedures moving forward. It will also improve driver onboarding and re-verification standard operating procedures.
“There was an administrative complication with our EVPs in the past, we have strengthened our internal processes, worked with APAD, and today we can safely say that we are very compliant – all our drivers have EVP and PSV as of today.
“The three-month observation is part of the process and we are complying with the steps necessary,” Govin said, clarifying that although InDrive indeed got a Notice of Licence Revocation from APAD on April 24, its licence was never revoked per se – the company appealed, and by July 23 it was overturned with the three-month review.
“InDrive will be rolling out an initiative this year to support the OKU (persons with disabilities) community. We want to expand access to safe, reliable transport for persons with disabilities while also creating earning opportunities for OKU drivers and passengers,” he added.
Born as InDriver in 2012 before launching in Malaysia in 2021, InDrive is a California-headquartered ride-hailing service that operates in 888 cities in 48 markets. Drivers and passengers agree on a fare beforehand. In Malaysia, the company targets 40,000 drivers on its platform by the end of this year – recap its turbulent history in the country here.
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Pay money get license. This is Loke style. No different that the lesen terbang he promised to pantau but done nothing.