Delivery riders with clean traffic records, responsible riding should get lower insurance premiums – Loke

Delivery riders with clean traffic records, responsible riding should get lower insurance premiums – Loke

Delivery riders with clean traffic records and responsible riding behaviour should be rewarded with lower insurance premiums, transport minister Anthony Loke has said. This approach would promote safer road practices and also reduce claims, benefiting insurers, New Straits Times reported.

“If we can make safety a national culture, it’s not just good for the public, it’s also beneficial for the insurance industry. Fewer accidents mean fewer claims,” Loke said at the launch of Pandasafe, a rider safety programme by Foodpanda Malaysia.

The Pandasafe programme is a long-term safety initiative aimed at protecting delivery partners, or riders, through a structured ecosystem. Through this programme, Foodpanda will introduce rider training programmes comprised of safe riding techniques, road safety modules, first-aid training and first response procedures, and more, reported NST.

Delivery riders with clean traffic records, responsible riding should get lower insurance premiums – Loke

The transport minister urged insurance providers to offer incentives or discounts to riders who have consistently adhered to safe riding habits, such has having no accident history, no summonses and have positive behaviuoral assessments.

“The ministry is ready to work with industry players and insurers to explore this further. Perhaps we can come up with a system that identifies low-risk riders and recognises their efforts,” the transport minister said, adding that cultivating a culture of road safety must go beyond government enforcement and seasonal campaigns.

Loke also urged delivery service platforms to not impose strict penalties on riders for late deliveries caused by factors beyond their control. “Sometimes it’s the weather, sometimes it’s heavy traffic. I hope that the public will also be more empathetic. Don’t lash out at riders when your food arrives late. Try to understand what they go through,” he added.

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Comments

  • MeToo on Aug 11, 2025 at 1:59 pm

    Isnt that called NCD?

    Like or Dislike: Thumb up 5 Thumb down 0
    • All very clean bcoz no sane driver would bother to claim from motor riders as their insurance not able to cover car damages, even then most of the time the polis will side with riders, so it is a waste of time to report. No use for Loke to refer traffic reports as there are no reports!

      Like or Dislike: Thumb up 11 Thumb down 0
    • Romeo Alfonso bin Kelembai on Aug 11, 2025 at 4:59 pm

      I like

      Like or Dislike: Thumb up 1 Thumb down 0
    • stasta on Aug 11, 2025 at 6:22 pm

      in my opinion medical/life insurance should also practice NCD-type discounts where if you dont make a claim over many years we should get a rebate or cashback.

      Like or Dislike: Thumb up 2 Thumb down 0
  • almost all of them run thru red light all the time

    Like or Dislike: Thumb up 16 Thumb down 0
    • Low HG on Aug 11, 2025 at 4:43 pm

      It’s extremely frustrating to see so many delivery riders ignoring red traffic lights, putting themselves and others in danger. This reckless behavior has caused numerous accidents, and many innocent car drivers end up losing their No-Claim Discount because of it.

      We urge JPJ and the delivery companies to take serious and immediate action against these irresponsible riders before more lives and properties are put at risk. Road safety is everyone’s responsibility, and such blatant disregard for traffic rules cannot be tolerated.

      Like or Dislike: Thumb up 5 Thumb down 0
  • Lance Chau on Aug 11, 2025 at 2:49 pm

    Before we go into lower insurance premium, I think the first line of defense is getting all of them to be insured first (adequately). Those that are registered with the notable platforms, Grab & Panda, compliance number plates, insured, etc then only we talk about lower insurance premiums.

    Like or Dislike: Thumb up 5 Thumb down 0
  • Low HG on Aug 11, 2025 at 4:42 pm

    It’s extremely frustrating to see so many delivery riders ignoring red traffic lights, putting themselves and others in danger. This reckless behavior has caused numerous accidents, and many innocent car drivers end up losing their No-Claim Discount because of it.

    We urge JPJ and the delivery companies to take serious and immediate action against these irresponsible riders before more lives and properties are put at risk. Road safety is everyone’s responsibility, and such blatant disregard for traffic rules cannot be tolerated.

    Like or Dislike: Thumb up 1 Thumb down 0
  • Ben Yap on Aug 11, 2025 at 5:03 pm

    90% of them won’t have clean records.

    Like or Dislike: Thumb up 1 Thumb down 0
  • first teach them defensive riding, they are riding as if they are the ghost rider

    Like or Dislike: Thumb up 4 Thumb down 0
  • Johnny on Aug 11, 2025 at 6:30 pm

    Clean records because no enforcement against those beating red lights , also no insurance claims against them as their coverage (or lack of) is insufficient to compensate the vehicles involved in the accident.

    Rather than just talk, YB Loke should relook into the bikers insurance coverage to be fair to other vehicle owners. And try installing redlight camera at every major traffic light and see how many red light beaters you will be getting…..

    Like or Dislike: Thumb up 5 Thumb down 0
  • Maybe can lower road tax/license fee for cars/people with clean driving record. Maybe can get better-behaved drivers.

    Like or Dislike: Thumb up 1 Thumb down 0
  • Ultra Kiasu on Aug 11, 2025 at 7:28 pm

    If any of u every feel useless. Just remember there are traffic laws for the riders.

    Like or Dislike: Thumb up 0 Thumb down 0
  • Anyone on Aug 11, 2025 at 9:13 pm

    Loke you are a joke . Rightfully those without valid road tax and insurance should be banned from delivery platform. It doesn’t make difference whether you discount their insurance premium because in the first place a large number of them don’t have valid road tax insurance.

    Like or Dislike: Thumb up 2 Thumb down 0
  • No surprise that most M’sian driver have very BAD perception or experience towards riders, Malaysia JPJ Law shld amend to held them responsible, instead of anything go wrong, car driver always be the one party to bare the full responsibilities.

    Like or Dislike: Thumb up 0 Thumb down 0
  • KampanaKartagena on Aug 13, 2025 at 9:20 pm

    Delivery rider minta tolong check balik dengan delivery company rate harga penghantaran n sistem² yg dok tindas rider..Anwar cakap dlm masa seminggu nak settle kan isu ni dulu,tp sampai sekarang tak ada perubahan apa pun..Rider tak pernah minta pun bayar insuran rendah,tp tolong bela nasib mereka..Hmm..lain yg diminta,lain yg dibuat‍‍

    Like or Dislike: Thumb up 0 Thumb down 0
 

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