Volvo Car Malaysia (VCM) has revised its factory warranty programme to a five-year/unlimited-mileage period for all (privately owned) Volvo models registered from January 1, 2021 onwards.
This is an improvement over the previous five-year/120,000-km warranty period, which is actually divided into two parts: a standard three-year/100,000-km factory warranty combined with a two-year/20,000-km extended warranty programme provided by an external insurance partner.
“This new offering is part of our dedication to quality, particularly in relation to our vehicles and customer relationship. At Volvo Car Malaysia, every decision we make is designed around the customer’s needs and more so to solidify their trust in Volvo,” said Nalin Jain, managing director of VCM.
“We want our customers to feel supported throughout the ownership of their vehicle and we believe that the new extended factory warranty is a step in the right direction as a premium car brand that is rooted in safety,” he added.
Plug-in hybrid Volvo models will continue to benefit from an eight-year/160,000 km warranty on the high-voltage battery, which was first announced last December.
“Our end goal of this initiative is to allow our valued customers to feel the utmost comfort when driving a Volvo car, free of worries. We allow them to fully experience the innovation and technology that goes into each one of our cars, and by doing so we are able to provide our customers with the freedom to move in a personal, sustainable and safe way,” concluded Nalin.
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it was undeniable volvo now offer the best in premium class … design, power, comfort, practical.. simply unbeatable car.
Proton x50 looks more sporty
Is that what you tell your neighbour with a real volvo in your pretend volvo?
Proton x50 looks more sporty but abam-abam preferred the Honda HRV.
X50 has 30,000 waiting list and it keeps getting longer and longer…
Jon this is not for poor people. please browse Mudah instead
Haha, BMW.
5yr warranty is optional extra for BMW.
Well technically they still have a 5 year warranty program but you can opt out of it to save a couple of bucks but I would advise against it considering it likes to chill in the SC more often than it should.
“every decision we make is designed around the customer’s needs and more so to solidify their trust in Volvo”. If this is true, do not take out existing feature(s) from your existing car(s). Take out and replace with a new feature is not acceptable! Just add in and keep add in.
Be careful of the beautiful statement. I own a S90 Inscription PLus. I was promise piece of mines for the next 5 years. On 3rd year they want to charge for valve that malfunction. When I ask why, They said is not under warranty. When I ask them to show proof indicate in the VSA. They can’t. At last they said on good will they they reverse the charge.
They next I make understand there is other thing also not cover. I challenge them for the documentation showing those item’S not cover. Till today no update.
The next I was give a notice that the warranty is void which I have another 2 year to go. The reason they said I send late for the service interval. The best thing I was told the car is as intelligent as other premium car. Send the car for service once the Service Message POP UP. I been following exactly as instructed.
Once the Maintenance Service require message pop up I will make appointment on the day itself and send in immediate on the APPOINTMENT date given. On the 4th Service INTERVAL they told me I clock over 6000km from the SCHEDULE interval. Warranty cancel.
I demand a explanation on this. Till now I waiting for FEDERAL AUTO explanation. WHY cancel as I have follow exactly as to the Car information service instruction.
Volvo Malaysia used the excuse of delay in sending my 2018 XC60 for service to cancel my 5 year warranty. Does Volvo Malaysia have so little confidence in their cars that they have to resort to cancelling the warranty at the slightest reason? This truly goes against Jain’s beautiful statement to solidify the customers’ trust.