Stellantis Malaysia is now in charge of the Peugeot, DS and Citroen brands in the country, and has set up a one-stop call centre for owners of the vehicles, effective today (March 1, 2024).
“This is part of Stellantis’ transition to having Stellantis Malaysia as the entity managing the sales distribution and ownership experience of its vehicles, and to deliver seamless customer care during this transition,” the brand owner said in a press release.
The call centre for Peugeot, DS and Citroen will offer a centralised customer support service for both sales and aftersales related inquiries and assistance, as well as address any complaints. The toll-free number is 1800-18-STLA (7852) and the email address is [email protected].
Operating hours for the call centre will be from Monday to Sunday, 8:45am to 5:45pm. Additionally, Stellantis Malaysia will provide 24 hours support for accident and breakdown cases to ensure continuous assistance when needed, the company said. Peugeot owners, remember not to call Bermaz from now.
In November 2023, Stellantis announced that it will be taking over sales and distribution of Peugeot vehicles from Bermaz. Stellantis will establish a new national sales company (NSC) in Malaysia in Q1 2024, and the NSC will be the official Stellantis entity directing and managing sales and distribution of the group’s vehicles in Malaysia. To start off, it’s just Peugeot, but there will be more brands coming in the future – full story here.
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I don’t think Peugeot got a futuru here since they are missing for long time during Naza as distributor. Nowadays people are welcoming EV and Chinese EV is selling at affordable price (for M40 and T20). If Peugeot gonna sell here what kind of vehicle they plan and who are the target customers. I guess it is unlikely Peugeot can price their EV vehicle as low as Chinese and Tesla while the ICE gonna be very tough to penetrate.
No sighting on latest models of fiat alpha-romio lancia jeep Dodge opel cars on the road yet
You think everyone want chinese cars? Shut your mouth
Don’t be too negative lah…
Stellantis has an assembly plant in kulim, it should take advantage by doing CKD to lower car price. This will offset the low resale value.
If you drive Toyota or Honda, you dont even need the hassle of calling and asking for towing service. Yes, go ahead and buy this kinda cold car. Definately you will enjoy looking at your car from the tow truck seat.
everyone in this photo will soon go for interviews at gwm, byd, chery, saic…