More on the Uber and Grabcar front, and this time it’s about a taxi company wanting to take the two transportation network companies to court.
Earlier in the week, The Malaysian Insider reported that Big Blue Capital – the company behind Premium Big Blue Taxi Services – said it is thinking of suing the two ride-sharing service providers for illegally picking up passengers in its territory and using drivers and vehicles not approved by the Land Public Transport Commission (SPAD). Big Blue operates its taxi service at Suria KLCC.
Big Blue owner and adviser Datuk Shamsubahrin Ismail said the issue would be discussed in depth and brought to court in the next two weeks. He was speaking to reporters at a press briefing in which he also said that the upcoming KLIA Express fare increase would be a boon for premium taxi services.
“We are suing them for trespassing, conducting illegal activities in our area, and allowing vehicles and drivers not approved by SPAD to pick up passengers,” he said, adding that there would not have been an issue had Uber and GrabCar worked with his company and used its taxis instead.
“We let all taxis operate here (Suria KLCC), but first they must register with us for the record in case anything happens. Secondly, they must use the meter,” he said, saying this was for the benefit of passengers and their safety.
“The public cannot think cheap all the time. You come to our counter, you want safety for your family, you have to pay for it. But if you don’t want to have safety, you have to go elsewhere,” he explained. He added that taxis were required to adhere to standards set by the SPAD and Puspakom, unlike the ride-sharing services.
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AI-generated Summary ✨
Comments express strong dissatisfaction with the taxi industry, criticizing taxi drivers for territorial disputes, gangster-like behavior, and poor service such as refusing rides or modifying meters. Many support ride-sharing services like Uber and GrabCar for their safety, reliability, and better manners. Some comments highlight corruption and vested interests within traditional taxi firms, framing their territorial claims as gangster-like. Overall, sentiments favor alternative ride options and criticize the taxi industry’s arrogance and safety concerns.