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Federal Territories Minister Datuk Seri Tengku Adnan Tengku Mansor, a.k.a. Ku Nan has come out to say that taxi drivers need to improve their quality of service if they hope to compete against ride-sharing services like Uber and Grab.

In a report by The Sun, he said locals as well as tourists have filed numerous complaints on the poor quality of public taxi services, prompting them to opt for alternative taxi services.

“People are frustrated with high prices charged by taxi drivers, as well as taxi drivers choosing their own route and lack of cleanliness. Due to that, people are likely to use Uber and Grab,” he told The Sun.

Ku Nan’s statements comes following an incident that occurred in Kuala Lumpur on Tuesday (March 29, 2016), where around 300 taxi drivers gathered along Jalan Bukit Bintang to protest against ride-sharing services.

During the protest, the taxi drivers parked their vehicles in front of the Fahrenheit 88 mall (near Pavilion KL), resulting in a two-hour congestion, forcing police to redirect traffic away from the area. A total of five taxi drivers were arrested for failing to comply with the police to vacate the area.

According to Ku Nan, the Kuala Lumpur City Hall (DBKL) had no authority over taxi drivers because that jurisdiction falls under the Land Public Transport Commission (SPAD).