Last month, Touch ‘n Go announced that it had discontinued sales of SmartTAG devices through its channels as part of its progressive switch towards the new radio-frequency identification (RFID) system for toll collection.
While the RFID system – which is currently undergoing a public pilot programme – will be launched in January next year, the SmartTAG system will remain in operation, and still has plenty of users.
In light of this, Efkon Asia, the Austrian technology provider of the infra-red (IR)-based ETC system, has assured the more than four million users in the country that the company will continue to provide sales and service support for the on-board unit, which was originally designed and developed as an extension of the Touch ‘n Go system.
The company says that it will introduce its own IR TAG device (which resembles the last version of the SmartTAG unit), and plans to have in place a nationwide sales and service network for the unit by October. It said that the device will be available under various brands, one of which is MaxTag by Sigma Technology, which is already on sale online. The locally-made unit is also being exported to Vietnam and Indonesia.
“We are confident that this IR TAG system with its 13-year track record and more than four million satisfied customers in this country will continue to prove its worth as an efficient, convenient and cost-effective cashless toll collection system,” Efkon Asia director Helmuth Blasch said via a statement.
The MaxTag is currently sold on e-commerce platform Lazada.
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4 million “satisfied” customers?
You must be kidding!
Btw, looks like lots of people still prefer the not-so-smart-SmartTag over the passive RFID stickers.
Not so smart IMHO. It still does not detect properly even after all these years which proves the point that they stopped developing and refining the tech ever since it was launched way way back ago.
Why not wired but battery powered . Caused so many hickups at toll gates …and not green at all. How many millions of 9v batteries has gone to dumpfills because of SmartTags
when kampung ppl cant even afford topup rm30 TnG…
Tak payah pikir, tak payah pening. Beli aje Myvi ade built in Smart tag. Toksah beli bateri 9V lg…
Nowadays Smart Tag lane always rosak or the owners machine rosak. Always got jam.
I got both but I use normal touch and go lane because i find it faster.
Everytime I at toll booth I see people stuck in RFID or Smart Tag lane.
The toll concessionaire should pay compensation to the rakyat for delaying our journey. After all, they make billions of free money from lopsided contracts.
Toll concessionaire? Do enlighten which toll concessionaire owns Touch n Go, hence the SmartTag system? The failure lies on TnG, not the toll concessionaire. Stop bullshitting here.
nice one… pity ignorant malaysians don’t realise Plus is a major shareholder of Touch n Go. Ignorance, stupidity, failure traits of Malaysians
As obsolete as the built-in SmartTag reader in Myvi.
Said the proton caveman..
Then let’s see this caveman use his SmartTag in RFID lane. And he keeps wondering why he can’t get through. Ha ha!
he bilip this artikel abt SmartTAG. Peace yo’
Obsolete tech in obsolete car. Both deserve to be in junkyard.
Lazada selling how much?
Should come out with current pilot test for RFID sticker not still continue SmartTAG! where improvement?
EFKON still stucked in time machine. it’s actually clear stock time for them la.
Would be great if they make a version that can be installed like a dashcam – no need batteries, only the sensor visible. The main slot for the TnG card hidden somewhere like the glovebox or the centre console. Like those in the Perodua, Toyota or even the Haval.
The bulky first generation of smart tag is still the best. That is why its price can reach RM200 on mudah.
The first generation smart tag you mentioned on mudah is not the first generation. It’s the second generation.
My smartag is 20yo
im still using the white one hehe
the black one, i think u shud not keep it inside the car under the hot sun , always bring it with u , for longevity , its not as robust as the old white one
New Gov new contract
did not state any difference/improvements anywhere
must be the same smarttag with another name to clear stock
siapa satisfied…tag ini sentiasa rosak
the lcd display broken after 1 year. bought a second unit also broken after 1 year. lousy
Sounds like a failed RFID project thus fall back to IR.
Sounds more like somebody getting rid of his soon to be obsolete tech & stocks on hand before RFID is fully implemented.
Hi,
I am staying in PJ/shahalam area.
Where are your service center ? My smart tag is not functioning?
thanks