Touch ‘n Go is pretty much part and parcel of life for Malaysian drivers. It’s probably safe to say that no one really likes paying toll in Malaysia, but for those who use the Touch ‘n Go card, SmartTAG, Touch ‘n Go eWallet, RFID and now PayDirect, there’s no denying that every layer of innovation makes doing the deed more convenient.

If you have not heard of PayDirect, it essentially allows users to link up to three Touch n’ Go cards to their eWallet app. Once linked, the toll charge will automatically be deducted from the eWallet whenever it’s used (either by tapping it on a reader or by using a SmartTAG), without any deductions on the physical card itself.

In the event that the eWallet has insufficient funds, only then will the fare be deducted from the card’s balance. Reloading the eWallet is done through the phone app via credit or debit card, online banking or TNG Reload PINs with no additional fees.

In the video above, we ask a few Malaysian drivers what they think of each of the above ‘conveniences’. Be sure to watch it, and don’t forget to let us know what you think!

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