JPJ counter operations from April 29 will not handle private individual, taxi or ride-hailing vehicle matters

JPJ counter operations from April 29 will not handle private individual, taxi or ride-hailing vehicle matters

Last week, the road transport department (JPJ), which halted all its counter services on March 20 in compliance with the movement control order (MCO), announced that it would be resuming counter service operations across the country from April 29, but only for business transactions involving commercial vehicles, namely for public service vehicles as well as freight and tourism vehicles.

The department reiterated that again today, stating that counter operations will not be available for matters pertaining to private individual cars or for taxis and ride-hailing vehicles. It said via a statement that this is to avoid any unwanted issues with crowding and the inability to practice social distancing at its offices.

It said that the temporary waiver previously announced by the government, in which the requirement for renewal of individual driving licenses and road tax has been excluded for the duration of the MCO, remains in effect.

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This means that anyone who has a driving license or vehicle road tax that has expired during the MCO period can still drive their own vehicle, but the vehicle is required to have valid insurance coverage and a road tax (even if without a physical copy). The transport ministry has said that drivers are advised to bring a copy of their vehicle’s insurance certificate or an e-cover note while driving during the period of the MCO to avoid any complications.

The department said that counters will be open from 8am to 1pm throughout the working week, and available services are the renewal of road tax for commercial vehicles, the renewal of goods driving licence (GDL) and public service vehicle (PSV) licences as well as the payment of summonses/blacklist clearance in relation to the above.

The decision to go with facilitating transactions for commercial vehicles is not surprising, given that there remains a great need for the movement of essential goods and food products to remain unaffected and uninterrupted during the MCO.

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Anthony Lim

Anthony Lim believes that nothing is better than a good smoke and a car with character, with good handling aspects being top of the prize heap. Having spent more than a decade and a half with an English tabloid daily never being able to grasp the meaning of brevity or being succinct, he wags his tail furiously at the idea of waffling - in greater detail - about cars and all their intrinsic peculiarities here.



  • allan chang on Apr 27, 2020 at 3:00 pm

    Private vehicle insurance and roadtax expire on the same day. how is it possible to have expire roadtax but insurance coverage still valid? pls enlighten me……………..

    Like or Dislike: Thumb up 2 Thumb down 0
    • Anak VIP on Apr 27, 2020 at 3:16 pm

      Syukur kerajaan PN prihatin…. Roadtax mati but insurance coverage still valid. Oklar gitew…

      Like or Dislike: Thumb up 6 Thumb down 2
      • Vader on Apr 27, 2020 at 5:02 pm

        Thank goodness this government has brain unlike the previous one.

        Like or Dislike: Thumb up 0 Thumb down 1
      • Civic Turbo 2018 on Apr 27, 2020 at 7:47 pm

        Already seen many couples came out to do shopping today. Why not just open up MCO earlier?

        Like or Dislike: Thumb up 0 Thumb down 1
    • Anthony Lim (Member) on Apr 27, 2020 at 3:30 pm

      According to the latest JPJ statement, exceptions for the renewal of a Lesen Kenderaan Motor (LKM), or road tax, as well as driving licences that were given previously is still in force, with the only thing necessary being that the said vehicle – for which insurance and road tax expire during the MCO – has valid insurance coverage. It is worded as such.

      The allowance for the road tax exclusion may be new. Previously, it was reported that that there is no need for a physical copy, because no JPJ offices were available to print it out. As previously stated too, renewal is possible via MyEG, but perhaps the actual slip cannot be despatched to all locations, and this is assuming everyone knows how to use MyEg, so it may be a lowest common denominator thing.

      To answer your question, you need to renew insurance first before you can do road tax, so it is possible to have the first without the other, legal implications aside. But this is the MCO, and so many unprecedented things have come about, and will likely continue to.

      Like or Dislike: Thumb up 3 Thumb down 3
  • vivizurianti on Apr 27, 2020 at 6:56 pm

    Syukur we have MYEG. Abang abang can renew car roadtax and insurance via online. Easily done. Roadtax disc will be sent to the home address via courier servis.

    Like or Dislike: Thumb up 0 Thumb down 0
  • JPJ dan Offline berpisah tiada

    Like or Dislike: Thumb up 0 Thumb down 0
  • Satwant singh on Apr 28, 2020 at 4:52 pm

    My Driving licence expring on 5th may 2020 could i go to jpj and renew my licence on 4th may 2020.

    Like or Dislike: Thumb up 2 Thumb down 0
  • Sanggaran a/l Balakrishnan on Apr 29, 2020 at 11:04 am

    Pls advice what is the duration period to renew road tax during MCO and from when?. Thanks

    Like or Dislike: Thumb up 0 Thumb down 0
  • Noorjuliana Bt Jasmis on Jun 16, 2020 at 4:04 pm

    Boleh kah roadtax untuk kenderaan e-hailing diperbaharui oleh 3rd party/wakil? di UTC JPJ Shah Alam?

    Salinan roadtax boleh kah didapati di cawangan UTC JPJ Shah Alam?

    Like or Dislike: Thumb up 0 Thumb down 0

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