As a result of restrictions brought about by the full movement control order (FMCO), Volvo Car Malaysia (VCM) has announced measures to reassure customers who are unable to send their vehicles in for routine servicing and warranty repairs during the period.
The company said via a posting on its official Facebook page that it is providing an additional warranty grace period and extension to the service interval beyond the FMCO. It is offering a grace period of up to two months after the lockdown is lifted by the government for warranty extensions.
Additionally, VCM said it will also honour all customers whose vehicle service intervals have surpassed the requirements (mileage, warranty date, running date, service appointment) during the lockdown period.
The company said that during the FMCO, the operation of its service centres may vary depending on location, and said that customers needing urgent service or repair needs should contact the Volvo dealership nearest to them to schedule an appointment as soon as possible.
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hi proton, please honor ur warranty also for those affected by mco cant send their car for service.
Proton have been honoring since MCO 1.0. Kudos to Proton!
https://paultan.org/2020/04/06/proton-confirms-vehicle-warranty-unaffected-by-mco/
go check the fb groups. proton say one thing, reach SC is diff thing.
Well, Volvo Malaysia has been coming out with all these correct moves like extended warranties as well as paternity leaves. They are also the industry leader in these moves rather than follower.