Following a publicised case of a Jaecoo J7 having caught fire, an internal dealer circular issued by Jaecoo Malaysia has been sighted, and which states that the incident was caused by improper installation of a dashcam.
The following is the internal statement by Jaecoo Malaysia:
Statement
Isolated J7 SUV Thermal Event in Malaysia
JAECOO thanks the Sarawak Fire and Rescue Department (Bomba) personnel for their speedy first response, and we strongly advise customers that in the interest of safety, to avoid performing modifications at non-authorised service centres that can void the warranty of your JAECOO vehicle. Kindly ensure all maintenance and repair work is performed by authorised JAECOO service centres only.
Thank you.
Sincerely,
Safety is of the utmost importance to JAECOO Malaysia. We are aware of an isolated thermal incident involving a parked J7 SUV in Sarawak. The JAECOO team is in contact with the owner and after a thorough investigation can confirm that the incident was caused by improper installation of a dashcam at a third-party workshop outside of the JAECOO network. We can also confirm that the incident did not cause any injuries, loss of life or damage to other property.
The Management
JAECOO Malaysia
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AI-generated Summary ✨
The comments largely discuss improper dashcam installation as a possible cause of the Jaeecoo J7 fire, emphasizing that unauthorized wiring, such as bypassing fuses or connecting directly to the fuse box, can cause short circuits and fires. Several point out that proper installation by skilled technicians minimizes risks, and connecting via the USB port is generally safe. Others mention that hardwired dashcams or aftermarket modifications, like changing head units, can contribute to electrical issues if not done correctly. There is skepticism towards the dealer’s statement, with many believing the fire resulted from improper wiring rather than vehicle defect and criticizing the blame-shifting. Some comments also touch on similar incidents in other car models, emphasizing that improper electrical modifications can cause fires across brands.