The works ministry (KKR) has received a total of 14,031 complaints through the MyJalan mobile application from last August to April 19, Bernama has reported.
From the total, 27% of these, or 3,776 complaints involved roads under the supervision of the public works department, while 73%, or 10,255 complaints came under the responsibility of other ministries, said deputy works minister Datuk Seri Ahmad Maslan.
The works ministry takes responsibility not only for maintaining federal roads, highways and state roads, but also for channeling the information to various ministries, Maslan added. Some 86% of the complaints related to the works ministry have been resolved, while the rest are still under investigation, he said.
“We have standard operating procedures that are constantly being improved. If there are potholes on highways and federal roads, they should be patched within 24 hours. So far, 100% of them have been patched within 24 hours or less, Maslan said.
Launched by prime minister Datuk Seri Anwar Ibrahim last August, the MyJalan mobile app by the works ministry had received around 1,000 complaints for road damage as of the following month since its launch.
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so any action yet? if come to work punch in and then go send children to school, go breakfast, 10 am coming back to office and open 1 counter only we also can be gomen
We dun wanna know how many complaints received we wanna know how many of these complaints are repaired within 24hrs bcoz a pothole left can cause accidents and deaths any moment. So quick actions is needed and what we see now is they are just reporting but manmanlai to repair which is totally unacceptable & very irresponsible from this Pakatan Gomen!
In their thick skulls they never Think Safety First!
time to claim credit eh.
yes complaints received, how many rectified?
We have standard operating procedures that are constantly being improved. If there are potholes on highways and federal roads, they should be patched within 24 hours. So far, 100% of them have been patched within 24 hours or less,
Are you sure 100%? How come the pothole I’ve reported on Waze is still there? Nowadays no more reporting on Waze? Been there for so long already.
“100% of them have been patched within 24 hours or less,” that is for those complaint through MyJalan mobile application
“proceed to highlight unresolved waze complaint anyway”
do you even read?
You belip Maslan? Then you belip PH lor
when come next election, do lucky draws see which areas Bertuah get 50M allocations to fix potholes.
Lol useles as always. Report also no use. Potholes is still there. Just wayang showing report only. Just lick each other la.