The Road Transport Department (JPJ) has announced that its computerised systems have gone offline due to a technical disruption brought about by building works at and around its data centre located in Cyberjaya.
The department – through a notice – said that as of 4.30 pm yesterday all counter services at all its offices and branches nationwide have been suspended because of this interruption.
It added that applications through its online portal are also affected by this service disruption. No timeframe has been given as to when full services will resume.
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Use cloud servers la.. pay millions to dunno who to develop this fragile system.
Memalukan betul. Malaysia can build fancy Putrajaya and Cyberjaya and all that, spend billions making twin tower and show off to the world.
But basic hiccup also cannot solve in IT.
Lazy lazy lazy lazy. Instead of tutup counter, take manual applications. Road tax, licence all still can be issued manually. When systems go up, verify each licence, road tax etc you issued out manually.
Why close the counter? Are we paying you in JPJ to go to sleep or relax?
Systems down, life still goes on. Like airport, if Airport Control Tower is down, you still have to land planes the manual way ie the man with the flag.
So shameful JPJ close their counters just because of a computer glitch.
So if Immigration department systems down, we send away all the tourist who just landed in KLIA? Ask them to back to their own countries?
When G is implementing cloud services, the data is really stored in the CLOUD, with sky high price.
You can log in and check your data in the cloud after you taking off from KLIA 2.
If you use cloud services you will not know where is your data stored, lagi scary. :P
WTF???!!!
This nationwide man,this is ridiculous.
Their I.T. manager should be given the boot! The online database should be 24/7 and if there is a crash it should be restored within a few hours through backup procedures.
If it is not the database problem then the hardware hosting company or the lease line provider should be sued for compensation.
Bukan db crash le..buta kayu tul…kan tulis terang2 kat situ ada renovation works near main dc at cyberj.not a system problem but a 3rd world mentality infra renovation works.
Hai Yah! Sistem yang sangat penting ni mesti nak ada ‘live mirror backup’ kak dua atau tiga tempat mah. Contoh backup terbaik ade lah se buah syarikat Mobile operator di Malaysia, dia ade backup subscriber database di Selangor, Kuching,Penang dan Kota Kinabalu.
Where got Datacentre so poorly equipped for this type of distruption? Only one data line ah?
Hopefully the samans database all gone! :p
Kena karma already.. To rakyat impose macam2. The boss himself tak ikut rules.
The usual “system offline” excuse that we get when we go to gov department… aren’t they sick of this issue?
Baru I nak bayar saman, offline pulak!!!!! hehehe……
Mega ridiculous… Doubt there was any redundancy built in. Would be good to know which company was given this project…
Now all JPJ offices can have public holiday!
been waiting all morning im about to lose my religion right now
Yippee… a break from all JPJ roadblocks and operasi. Cannot issue saman because cannot record in system
System down, Then lagi dia orang suruh u ‘settle’ on the spot
been waiting all morning, im about to lose my religion right now
Saman banyak but don’t know how to fully utilize the money to implement a better system.. Where is all the saman’s money goes? God know!
Really hope the server which hold the saman’s data went kaput.
some backhoe cut the fiber cable isn’t… ha ha
Shouldn’t the JPJ server had a backup site for disaster recovery. Imagine if the whole server room is on fire, then it would take more than a week to rebuild all their servers. Everyone no need to renew roadtax, pay summon or get a new car.
amek kaw… saman banyak sgt smp server pon meletop.. hhaha
Disaster Recovery ? High Availability ?
it is critical system laa..
when government strive to improve their IT system resulting in little convenience, everyone complain
u all should be ashamed of urselves, memalukan saja
ultimately nature shows the level of corruption,corrupt,corrupt and corrupt,job assign to company who showed its really capable to create jpj online system but in reality they have less capable staff to coup unforeseen circumstances like this offline.
my question is “”WHERE IS BACKUP PLAN””???? n obviously there is no answer y bez CORRUPTION,CORRUPTION AND CORRUPT STAFF.DEVELOPED NATIONS DNT HAVE THIS OFFLINE ISSUES AT ALL BEZ OF SOLID BACKUP PLAN IN PLACE
LOL,
Wat if your license or road tax expiring in a few days? Will the boys in blue take this for an excuse??
Only in Bolehland
D
You mean to say they don’t have a backup/DR site???
Only in Malaysia, a large department can go completely offline. Don’t these people have backup servers?
Ya thy backup on an old 2gb usb thumb drive that one of them lost in a mamak stall…
I don’t know, maybe is due to the road name change in KL….. “Saman in Jalan Ipoh? What Jalan Ipoh?”
the IT peoples living in their own comfort zone … see their work altitude know … the UTC ads just a bull shit thing
work altitude…..
Luckily not JPN.. later all citizenship record gone…
Common … don’t they have a redundancy if the network down. If the system down they should point to their DRC center for recovery. What sort of SOP IT Data center JPJ have. I’ve been taking care data center for more than 13 year, this kind of thing should not be happening.
Proves that corruption kills….
Not surprising lor. It is holiday with the system down. Can go out and woo kak minah and main guli.
Even though got Sla signed, I doubt the vendor get penalised since it could be another crony. Abang adik…
If this is private organisations, the vendor would have kena penalised big time.
Suddenly half of the saman records all gone….(for those paid undertable money)….
That’s the plan.
The issue is about how to get the Main Frame Up and Running.
The Solution
The PIC
Proactive Action Needed Here.
Next the JPJ ask all to bring their original Car Registration Card to re-enter into their system.
JPJ has a backup system somewhere in KV, but it tooks time to recover all data and get all the staff to run their system back to normal. But maybe this failure did not involve the system infra itself, might something else. And DR services require a lot of money, later ppl blame JPJ spend lavishly on their system but they dont know actually the money spend goes to the big IT MNC companies who bullied our govt with their ridiculous mainframe price. Thats the best thing when u operated a company who monopoly IT market.
In thIs case the gomen can ask the vendor for compensation.
WTF. What sort of IT manager is employed by JPJ.
Such a disgrace to the profession.
How can the entire system go down. No redundency? no mirror servers, no disaster recovery??? The data centre catch fire die lor?
My IT system down for 1 hour also my head on a chopping block.
Ya lah. Seems like they kena tipu by vendor with unreliable cheapo backup solution, that is why they are not able to recover from disaster very quickly. May be backup servers and the working ones all installed at same site to cut cost
This is what we call TRANSFORMATION.Cheers
Bcos they play too much facebook games or other xxxx?? hehehee…….who sent this Virus?
Hacked by Anonymous!
Let those bright intelligent ppl in umno assembly settle this issue rather than bicker about othr ppl being grateful n how much each on of them should get a raise…
What a disgraceful system !!! Only happen in Malaysia. They should have backup server to cope with this instead of shuting down the whole system !!! Hopeless and useless jpj !
I supposed to get my new motorcycle yesterday. I am so disappointed. Now I don’t even know when.
same with me lor… should settled by yesterday… i hope the server problem will resolve by tomorrow…
No word from the Ministry. I need to register my new car today.
Mangkuk Hayun JPJ ni.. Server cap ayam ke… Backup tak de..??
DR punya lame… Someone has to take responsibility and face the MUSIC
The worst affected from corruption is the common man.
Kailash Kher
Totally speechless
i suppose to register my car on today !
The server down totally ruin all my plan .
And not even any update and words from JPJ.
Hello ! at least an update please !
Such a big system can crash and without backup plan !
come on JPJ, don’t only capable to SAMAN this and that , do something on your stupid system !
my road tax is expiring tomorrow and I couldnt renew my road tax.. How If i got stopped by Police.. Can I give this excuse…
Good DR costs money. IT budget not enough cos big chunk goes to kroni middleman..
Hope therell be an AG audit report on this.
We first have the planes down and now now the computer down. What next? Also what happens to the Minister of transport? Is he aware of the issue?
I also wonder why the newspaper never report on this issue?
Nak cari makan tu, sampai keluar pembaris nak ukur plate number to the last 0.01mm pun boleh…
Nak jaga server mysikap haram jaddah diorang tu… gi mampos!!
GET YOUR F**King USELESS SYSTEM SORTED ASAP !!!! I need to register my car since yesterday. Only in Malaysia that didn’t provide the estimate down time !!! S**tty and rubbish bunch of ppl !!!
habis tu bila sistem akan okay???dah 2 ari tunggu ni..aduh…bende mcam ni buat rakyat susah la…
The supplier for their data centre probably is an alibaba company, dunno subcontracting for how many layers
Apa kejadahnya JPJ ni? bullshit betoi la…
Cyberjaya centralized air conditioning chilled water supply down due to a contractor handling sewerage expansion knocked on to the main pipe of the chilled water supplies. JPJ DC used these water for the aircond. No chilled water, no air cond…..no server running. Shouldn’t such kind of DC where their data is used used nation wide have its own aircond and power backup? Hopeless government.
Wheres your BCP- Business Continuity Plan and Business Recovery plan, JPJ ?. Today has entered its second day… and no solution or option whatsoever has been offered to the tax payer. Someone need to speak up and responsible for this. MALAYSIA BOLEH !!!
tahniah. ini servis yg kami sebagai rakyat mahu
Damn it… Invest to the sea better… This system down for so many times and no total solutions.,, and this time affected my new car cannot get in time… :(
Harini pergi 3 jpj, semua offline. Kau rasa? Memalukan. Dah la. Takpayah la sembang pasal wawasan 2020. Cari salah pengguna jalan raya no 1. Skrang ni, pihak korang salah, takda sapa pun boleh ambik tindakan. Korang je betul. Ye ah pakai uniform kan apa lagi.