Selangor chief minister Datuk Seri Azmin Ali has revealed that the state government is currently in discussion with navigation application developer Waze to allow road users to report potholes directly to municipal councils, The Malay Mail reports.
“We are discussing with Waze at the moment, on the possibility of using their application to strengthen our initiatives for smart solutions in Selangor,” Azmin said.
“And certainly there are many mechanisms that we could use within this application, so we are proposing to Waze if we can use the app for road users to report back to our local council if they find any potholes on the road while on the way to the office or to their homes,” he continued.
According to Azmin, six municipal councils – Ampang Jaya (MPAJ), Kajang (MPKJ), Subang Jaya (MPSJ), Shah Alam (MBSA), Petaling Jaya (MBPJ) and Klang (MPK) – will be involved with the project, and they will be assigned key performance index (KPIs) to meet in the form of a minimum response time to each pothole reported.
“From the dashboard at the local council level, we can monitor closely, and with the exact location, because they are (providing) coordinates, the local council can rush to the location as soon as possible and try to resolve the problem, maybe within 72 hours,” said Azmin, who hopes that the programme can begin as early as mid-2016.
Using apps to report on damaged roads isn’t new. Previously, the Works Ministry introduced its Aduan Jalan KKR in March last year, after it announced it in 2014. The Ministry of Urban Wellbeing, Housing and Local Government also introduced its CaknaKPKT mobile app last year, for users to file various complaints to local authorities.