Mercedes-Benz City Service 1

Mercedes-Benz Malaysia (MBM), together with authorised dealer Hap Seng Star (HSS), today introduced the first Mercedes-Benz City Service. Strategically located on Jalan Ipoh in KL, near the junction with Jalan Segambut, it’s a full-fledged 3S facility that accommodates six showroom vehicles and 18 work bays.

Manned by 45 staff, the RM7 million centre has the capacity to service more than 50 vehicles per day, and up to 1,100 cars per month. It adheres to the latest Mercedes-Benz Presentation System II and features a Star Lounge cafe with WiFi.

Of note is the Premier Express Service, which allows customers to get routine vehicle service maintenance done in an hour or less. There’s a dedicated two-technician team working simultaneously on this section. Appointments are required for them to plan and prepare in advance.

Drop & Go Service allows customers to drop off their cars anytime outside business hours. For those who are very busy, Mercedes-Benz City Service consultants will pick up vehicles from the customer’s location and return it when ready. All vehicles under this Door to Door service are fully insured, MBM assures.

The above are part of the Mercedes-Benz Service Differentiation initiative, which started this year and will be introduced to all outlets progressively, beginning with those in the Klang Valley. The other three facilities currently offering such services are PJ (C&C), Kinrara and Balakong.

Mercedes-Benz City Service by HSS is located at 546, Batu 3, Jalan Sultan Azlan Shah (formerly Jalan Ipoh). HSS manages six other Autohauses in Malaysia, and they’re at Jalan Sultan Ismail, Kinrara, Balakong, Kuching, Kota Kinabalu and Miri. This outlet can be contacted at 03-21169228.