With the full opening of the MRT Sungai Buloh-Kajang Line on July 17, MyRapid card users are requested to change their cards to the new MyRapid Touch n Go (TnG) cards by July 15 to allow for seamless travels between the MRT and other Rapid KL rail and bus networks. The current MyRapid card will cease to function after July 15.

“Rapid KL has allocated a full month for all MyRapid card holders to change their cards and migrate to the new MyRapid TnG platform. The migration exercise starts tomorrow and closes on July 15. With the new MyRapid TnG cards, commuters can access and travel seamlessly to all Rapid KL services – buses, LRTs, monorail and the MRT,” Prasarana said in a statement today.

The migration exercise covers the normal MyRapid cards and MyRapid concession cards, including those for senior citizens, students and the physically-challenged (OKU).

For the normal MyRapid cards, customers can migrate their cards at all Rapid KL Customer Service Offices (CSOs) at LRT, Monorail and BRT stations, except at the Abdullah Hukum LRT Station. The migration exercise can be done during the operational hours of the stations.

For the concession cards, the replacement can be only done at the concession card counter at the Pasar Seni bus hub as it requires card holders to fill in the relevant forms and for their photos taken for identification. The card migration is free of charge, and the balance in the current card will be transferred to the new one. However, the balance will have to be rounded up to the next RM5.

“For example, if the balance in the current MyRapid card is RM2.50, you will need to reload another RM2.50, to make it RM5.00. If it is RM13.70, you will need to reload RM1.30, to make it RM15.00. If the balance is RM17.00, you will need to reload RM3.00, to make it RM20.00. Reloading can be done at the CSOs,” Prasarana’s head of group communications and strategic marketing department, Lim Jin Aun explained.

MyRapid card users subscribed to the Smart 7, Smart 30 and MyRapid Bus 30 packages will still continue to enjoy the same benefits with the new MyRapid TnG cards. “However, subscribers under these packages cannot migrate the remaining days. Hence, we strongly advise the subscribers to finish up the remaining days before migrating to the new MyRapid TnG card,” Lim said.

At the Park n Ride facilities in Gombak and Ampang LRT stations, one can still enjoy the flat rate of RM4 per entry at when taking the LRT, Monorail and the BRT using MyRapid TnG cards. The Park n Ride facility at the Ampang LRT Station is currently open for free until September 2017.

Further details on the MyRapid card migration exercise can be found at www.myrapid.com.my. One can also call the Rapid KL contact centre at 03-78852525 during office hours.