Appointment of collection agents won’t affect MyJPJ system – not privatisation, to expand service channels

We’re sure you’ve seen news, as well as various criticisms, regarding the transport ministry appointing Ramssol Group subsidiary Rider Gate as an authorised collection agent for the road transport department (JPJ). Well, deputy transport minister Datuk Hasbi Habibollah and JPJ director-general Datuk Aedy Fadly Ramli have weighed in on the matter, based on separate Bernama reports.

“They are collectors only. They have nothing to do with MyJPJ. They will not interfere with, replace or take over MyJPJ,” Hasbi said today in the Dewan Negara, adding that this is similar to other agencies entrusted with collecting specific payments.

Meanwhile, Aedy said in a statement yesterday that this wasn’t a privatisation exercise; rather, to expand JPJ’s service channels. He said the appointment of collection agents has been in place since 2016, and 10 such appointments have been made so far.

“The agents have no role in official collection channels, namely the MyJPJ and MySikap applications and JPJ offices, which are currently and will continue to be managed by the department,” Aedy said, adding that motorists can still renew road tax separately and directly with the JPJ via the MyJPJ and MySikap applications or at JPJ offices.

Appointment of collection agents won’t affect MyJPJ system – not privatisation, to expand service channels

According to Ramssol Group, the Rider Gate portal offers Malaysians a fully digital, convenient and secure platform for important JPJ transactions, including road tax renewal, saman payments and vehicle ownership transfer, with a nominal fee per transaction.

Should a vehicle insurance platform be appointed as a collection agent, it could also offer road tax renewals when customers purchase motor insurance, the JPJ D-G said.

“Among the companies previously appointed as collection agents are Pos Malaysia, Puspakom, MyEG, Konsortium Multimedia Swasta, TCSENS and TNG.

“All applications will be considered according to procedures in line with approvals from the finance ministry, as has been implemented for a long time,” Aedy said, adding that the appointment of collection agents does not involve any cost to the government, and any qualified company wishing to offer added value through JPJ services can apply to the department.

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