Shell RFID

• Touch ‘n Go, Shell Malaysia launch RFID payments at 88 stations nationwide; at 200 stations by year end

  In Local News, Technology / By Mick Chan / 10 August 2022 7:25 pm / 14 comments

  

  Touch ‘n Go and Shell Malaysia have launched RFID payment functionality at 88 Shell stations nationwide, where customers will be able pay for fuel using the cashless method at selected pumps.

  As the name suggests, the cashless payment method for purchasing fuel at participating Shell stations is enabled through an activated RFID tag. This one-time activation and registration is conducted through the Touch ‘n Go eWallet, and once that is successful, users will just need to drive their RFID-equipped vehicle to the RFID bay at the participating Shell station.

  A preferred refuelling amount will need to be selected by the user beforehand, and payment for fuel will be auto-debited from the user’s Touch ‘n Go eWallet account. The RFID-equipped vehicle will be detected within seconds, says Touch ‘n Go, and the fuel pump will be reserved for the user for 80 seconds from that point.

  

  

  Once refuelling is completed and the nozzle is returned, any unused amount will be refunded within 10 minutes of refuelling; however, there may be instances where the refund may take up to two business days to complete, the company said in a written response.

  For customers who have been collecting loyalty points with BonusLink, Shell Malaysia has also integrated the points collection functionality into the RFID payment method launched today. The Touch ‘n Go eWallet app will prompt the user for a BonusLink card before refuelling, and one BonusLink card is supported for each RFID tag.

  At this time, Touch ‘n Go’s partnership for RFID implementation for fuel purchase transactions is only with Shell, group CEO of Touch ‘n Go Group Effendy Shahrul Hamid said.

  

  

  Each of the 88 Shell stations nationwide currently have two RFID bays per station, and this number may grow to include more pumps per station if uptake of the RFID payment method is encouraging, said Mobility for Shell Malaysia and Singapore general manager Seow Lee Ming.

  “We are fortunate to have found a like-minded partner in Shell, who aligns with our ambition to provide customers with a cashless, contactless driving experience, and is helping us pave the way towards delivering more innovative offerings for both sets of our customers,” the Touch ‘n Go group CEO said.

  The pilot programme for making payment with RFID for fuel purchases was announced in May 2021, and began with five Shell stations in the Klang Valley from July 13 to August 12 last year. In May this year, RFID availability was expanded to 35 Shell stations in the Klang Valley.

  See the full list of Shell stations supporting RFID payments, here.

  

  

  

  

  

  
  

  

  

  

  

  

  
  

   

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• Shell expands Touch ‘n Go RFID Fuelling station list, now supports 35 stations in the Klang Valley

  In Local News / By Paul Tan / 28 May 2022 10:33 pm / 15 comments

  

  Shell has expanded the list of stations that support Touch ‘n Go RFID Fuelling to a total of 35 stations in the Klang Valley, up from the initial five stations.

  The first five stations involved in the testing phase were Shell Bandar Sri Menjalara, Shell Mint Hotel, Shell NKVE Damansara, Shell Taman Connaught and Shell Taman Tun Dr Ismail. The new increased number of stations are welcome, but even with the new expanded list, availability is still limited to the Klang Valley.

  The following are the stations that have RFID Fuelling enabled. When you get to the station, you will have to look for the RFID bays as not all of the pumps have RFID support.

  

  

  

  
  

  

  

  You’ll of course first need to activate RFID Fuelling, a one-time thing. Setup is straightforward – launch the eWallet, tap on the Shell icon and then the activate fueling button. From there, you’ll be able to select the default fueling amount and even link your BonusLink card to earn loyalty points.

  To refuel, you simply have to locate the specific bays with RFID signage, park your vehicle inside the RFID-enabled bay, locate the LED screen (on top of or on the ground, in front of the bay). Once the reader has detected the vehicle, the system will then reserve the pump, and when the screen shows a green pump icon, you’ll have 80 seconds to begin the fueling process.

  

  

  

  

  

  
  

  

  

  

  

  

  
  

   

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• TNG RFID Fuelling pilot programme begins at five Shell stations in Klang Valley, from July 13 to Aug 12

  In Local News / By Anthony Lim / 13 July 2021 6:22 pm / 7 comments

  

  In May, Touch ‘n Go (TnG) – in collaboration with Shell Malaysia – announced that it would soon kick off its TNG RFID Fuelling pilot programme at selected Shell stations in the Klang Valley. Ahead of its public deployment, the cardless and contactless system has started trials at five Shell stations from today, July 13 until August 12.

  The five stations involved in the testing phase are Shell Bandar Sri Menjalara, Shell Mint Hotel, Shell NKVE Damansara, Shell Taman Connaught and Shell Taman Tun Dr Ismail. Pilot programme testers will get RM20 cashback in eWallet credit to try out the new payment option.

  The setup enables customers to make payments for fuel at the refuelling bay without requiring any interaction with an app on their mobile phones or engaging with a point-of-sale system – payment is made via the TnG eWallet linked to RFID.

  You’ll of course first need to activate RFID Fuelling, a one-time thing. Setup is straightforward – launch the eWallet, tap on the Shell icon and then the activate fueling button. From there, you’ll be able to select the default fueling amount and even link your BonusLink card to earn loyalty points. Finally, key in the six-digit OTP provided and activation is complete. Naturally, you’ll have to ensure that your wallet has enough balance to carry out the fueling.

  

  

  As for the fueling process, you simply have to locate the specific bays with RFID signage, park your vehicle inside the RFID-enabled bay, locate the LED screen (on top of or on the ground, in front of the bay). Once the reader has detected the vehicle, the system will then reserve the pump, and when the screen shows a green pump icon, you’ll have 80 seconds to begin the fueling process.

  Upon completion, the transaction will be immediately available in the eWallet transaction history. What happens if you pump under the default amount? Well, any unused amount will be refunded into your eWallet.

  In order to get the RM20 cashback, pilot programme testers will need to make at least two RFID Fuelling transactions with a minimum spend of RM10 each during the month-long trial period. They’ll also need to share their RFID Fuelling experience via a simple survey via email by August 15.

  

  

  

  

  

  
  

  

  

  

  

  

  
  

   

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• Touch ‘n Go announces pilot programme for TNG RFID Fueling at Shell petrol stations – RM20 eWallet credit

  In Local News / By Anthony Lim / 12 May 2021 1:09 pm / 5 comments

  

  In February last year, Touch ‘n Go (TnG) and Shell Malaysia announced that they would be collaborating on the implementation of a RFID fuel payment system at selected participating Shell stations. It now looks like the system is being readied for deployment.

  According to TnG, RFID users will soon be able to make their petrol purchase via the RFID tags on their vehicles. An email invitation has been sent out to selected customers, inviting them to participate in a pilot programme for the TNG RFID Fueling system at five Shell petrol stations in the Klang Valley.

  Those sent the email can click on the supplied link to register their interest, and if selected, will receive up to RM20 worth of eWallet credit to try out the new payment option.

  

  The setup enables customers to make payments for fuel at the refuelling bay without requiring any interaction with their mobile phones or a point-of-sale system, with payment made via the TnG eWallet linked to RFID. Upon the completion of the refueling process, transaction details will be immediately available to the user through the Touch ‘n Go eWallet mobile app.

  The five stations involved in the TNG RFID Fuelling pilot programme are Shell Bandar Sri Menjalara, Shell Mint Hotel, Shell NKVE Damansara, Shell Taman Connaught and Shell Taman Tun Dr Ismail. According to Shell, the invitation is being extended to selected users of TNG RFID living within the vicinity of the five pilot stations, based on a list of preset criteria.

   

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