Volkswagen Passat CC Test Drive Review
As motoring journalists, we’re very lucky to have the newest and shiniest cars in town parked in our porch. After awhile, the “immune system” gets build up to a level that only the very captivating will leave a mark.
The Volkswagen Passat CC is one such car because it’s such a beauty. I caught myself looking back everytime I walked away. I unrolled the curtains so I could occasionally look at it while reading the papers. Such was the effect.
Continue reading the report after the jump.
While the Passat CC looks pretty good in pictures, only in real life does it create the abovementioned symptoms, like the captivating girl you remember so vividly one week after that brief five-second encounter.
The CC is not so much a makeover of the standard Passat, but it’s as if this was the original sketch VW designers came up with before sensibility took over. Personally, I think that this car looks better than the Mercedes-Benz CLS, which we presume was VW’s inspiration for its four-door coupe.
Like the CLS, the Passat CC sports a wider, lower and sleeker shape over the car on which it’s based on, and it shares no body panels with the normal Passat.
To be exact, the CC is 34mm longer, 35mm wider and significantly, sits 55mm lower. This, plus the high and rising waistline results in a slim glasshouse which contributes to the CC’s coupe aspirations. Oh, and aren’t those turbine 18-inch alloys sexy?
The frameless doors also do their part in adding sense of occasion. Open them and you’ll find a sumptous cabin in tan leather. Perhaps VW has gone overboard in trying to make the Passat CC special by having just two individual rear seats; while it was just nice for my family of four, the lack of seating for five could be a potential deal breaker for many.
Moving on, while the basic dash design is carried from the normal Passat, the cozy and cocooning surroundings (you sit much lower too) and the very luxe Nappa leather makes it all feel a tad more exotic. The brushed aluminium trim is convincing and VW’s excellent RCD 510 system (not found in GTI/Scirocco) is a welcome inclusion – the full colour touch screen unit incorporates a rear parking camera and ParkAssist, which gives a bird eye’s view of the car relative to obstacles. Just as well, because outward visibility – especially the over the shoulder rear three quarter view – isn’t great, thanks to the small glass area and thick pillars. Coming out of junctions could prove tricky too.
Yes, there are some parts shared with the Golf, but they look and feel good enough to belong in this car. As a whole, the Passat CC’s cabin gives off nothing to premium badged compact execs in quality, and shades them in ambience.
Looking at that arching roofline, I expected the rear quarters to be cramped, but adults below six foot tall shouldn’t have any headroom problems. Those seated here enjoy good legroom and nicely sculptured seats plus ample storage in the centre seperator. Even better if there was a full length glass roof, but we’re just being greedy here. A luxurious long distance cruiser needs a big boot, and the CC’s trunk is so long that you’ll need a hook to get to bags stored deep inside. In absolute terms, its 532 litres is just 33 litres less than the standard Passat’s.
The Passat CC makes a strong case for itself on the move as an executive express, and asks plenty of questions of the German 3-Series/C-Class/A4 trio. With those compact execs, you pay more for less power, and the Passat CC is one swift car with the sole option of a 197 bhp/280 Nm TSI engine (the same EA113 engine as the Mk5 Golf GTI). VW quotes 0-100 km/h in 7.8 seconds and a top speed of 232 km/h, but in practise it feels much faster than those bare figures suggest, thanks to a turbocharged wave of low down torque sustained fairly long, coupled with a willingness to rev. Much has been said about this engine already, so we’ll just add that in the Passat CC, it’s better insulated than other sportier applications, which suits the effortless nature of this car.
The choice of a torque converter automatic over DSG also makes sense in smooth operator like the Passat CC. While VW’s twin-clutch box is fast, efficient and smooth, we imagine that it would be a tad dramatic and abrupt for the Passat CC’s nature. Volkswagen does offer it paired with the 1.4 liter TSI in another variant of the Passat CC though, but the 2.0 liter TSI gets the auto. In any case, the six-speed slushbox is a good one, never caught napping and very smooth. You never really need to do it yourself, which is a mark of a good automatic. The wide 235-section tyres however (with ContiSeal self sealing technology, auto seals punctures from objects up to 5mm in diameter) generated lots of noise when cruising, marring slightly the otherwise excellent comfort.
The Passat CC gets VW’s DCC Adaptive Chassis Control, which electronically matches the damping to the conditions; there are also two driver selectable presets – Sport and Comfort besides Auto. As mentioned before, DCC is not a gimmick and you do really feel the difference between modes. Sport brings with it a heavier steering and a firmer ride, but Auto is good for most of the time. The presets are better sorted than Audi’s Drive Select.
Despite wearing very thin rubber, the CC rides very well, on the firm side when you’re in Sport but never jarring. The steering’s weighting is good, but could do with more feel and the chassis doesn’t respond to hard driving as enthusiastically as the Ford Mondeo we recently tried, but you rarely feel the urge to test the limits in the VW – it’s not that sort of car. On its own, the Passat CC is good to drive swiftly – fast, composed and stable footed, good enough for most of us.
The Passat CC is the best seller of the three latest VWs to hit our market, mainly because of the attractive RM239,888 price. For that money, you get a lot of equipment (besides those already mentioned, bi-xenons, dynamic cornering lamps, electronic parking brake, sunroof, electric rear sunshade and keyless entry are all standard), certainly more than the locally assembled 320i or C200K, both of which cost almost RM10K more.
This good value is likely to seal the deal for those already tempted by the style, comfort and pace on offer.
February 7, 2010 @ 5:41 pm
very sexy car .. seen a few … and it really is sexy … blows away the merc and bimmers …
February 7, 2010 @ 5:41 pm
its a very nice touch car…
fantastic design with fantastic price..
February 7, 2010 @ 5:54 pm
is it locally assembled?
February 7, 2010 @ 5:56 pm
simply astonishing and marvelous…
will make this into my favourite list later, hehez
February 7, 2010 @ 6:00 pm
whoa…
February 7, 2010 @ 6:20 pm
nice………..
February 7, 2010 @ 6:22 pm
They have an option for a five seater now.
February 7, 2010 @ 6:25 pm
The challenge is:
1) Its still a VW
2) The other is BM
3) The other is Merc
You cant deny the power of branding, but it is good to make the BM and Merc putting up the effort in improving the “standard” equipment which is basically like nothing but selling the brand.
Competition is always good to the consumer, which sadly Msia auto market always lack.
Got a feel that Danny does not write the same angle like Paul, from the consumer perspective which give his unique opinion in praise or criticize the car, which makes reader enjoy to follow. This is like extract from those standard printed marketing info given by the auto seller. Just my 2cents of course.
February 7, 2010 @ 6:29 pm
saw one on the streets just 2 weeks ago and i couldn’t help but stare!
February 7, 2010 @ 6:43 pm
It’s not THAT pretty.
Face looks like a somewhat rip from a camry, but the ass looks great.
February 7, 2010 @ 6:58 pm
Give those Beemer and Merz a heart attack.. Everything is perfect in this car interm of performance, comfort and style.. reliability is not an issue since they offer 5 years warranty. Is a good buy!! ill choose this anytime compare to C class or 3 series.. spanking 10K extra someor..
February 7, 2010 @ 7:18 pm
kopi-man, thanks for your comments, will take note.
February 7, 2010 @ 8:22 pm
does it comes with ESP/ESC ?
Hope it has, even Kia Forte 2.0(Rm94K+) are equipped with Electronic Stability Program!
Bags, ABS, EBD, Traction Control(TRC/VSC) are old tech…
Nowadays, should look for ESP/ESC…
February 7, 2010 @ 8:38 pm
Love the coppery-gold colour. What colour is it precisely? I’m still contemplating if I want this or Audi Q5. Hmm…
February 7, 2010 @ 8:39 pm
Seen a couple on the road… Nice looking…
February 7, 2010 @ 8:52 pm
The workshop owner i sent my car to just bought 1… i think i helped him pay for it. Dang!! RM1,800 was the damage…Ouch!!!!
February 7, 2010 @ 8:53 pm
I LIKE IT ….. :p
February 7, 2010 @ 9:41 pm
love it
February 7, 2010 @ 10:14 pm
i had the chance to ride on the previous version of the passat a few months back while in the states.. and my friend got it for USD28k brand new, the 2.0T version.. thats like RM100k if converted to our money.. and here it cos what? 200k++?? what a rip off..
February 7, 2010 @ 10:17 pm
hahaha “like the captivating girl you remember so vividly one week after that brief five-second encounter” i love this quote. btw, this car is just captivating in real life. anybody who buys this car will feel like a total winner.
February 7, 2010 @ 10:24 pm
i have been told by Francis, VW SA of FA Wagen, that the stock for this is no more. Next shipment only in april/may. and different and lower spec. cant remember what they were exactly but noticeable and worth remembering were:
Reverse camera gone, glass roof gone, and 2 to 3 other items gone. with slight increase in price.
this was mentioned to me when i went to look for a passat cc to purchase. since he mentioned no stock and coming is lower spec and higher price, i look at others and am still searching.
February 7, 2010 @ 10:36 pm
saw this moving in ampang wit my wife. Breath taking. My wife whom dun care about cars can suddenly ask me, how much arr?
February 7, 2010 @ 11:16 pm
damn danny, you are one lucky fool to get to drive this car!
February 7, 2010 @ 11:18 pm
An VW answers to de CSL n de 5-er GT?!
February 7, 2010 @ 11:23 pm
“Jimbo said,
February 7, 2010 @ 6:22 pm
They have an option for a five seater now.”
is it true? anyone know its waiting period,tq
February 7, 2010 @ 11:47 pm
Love it too! But the price keep me on hold..hmm. Maybe camry 2.4 for comfort..but lack of new specs like this one..
February 8, 2010 @ 12:02 am
gosh looking at the interior, just love that brushed aluminium trim! especially when paul focused n snapped right at the details of the trim..
February 8, 2010 @ 12:04 am
Very nice car, saw this in Jalan Ampang showroom, comparing CC Passat with Scirocco, the CC Passat looks so grand. But it is only a four seater, 2+2. Definitely a big and stable car.
February 8, 2010 @ 12:07 am
I dont agree VW brand is less then BMW or Merc. It is just different market segment players. All 3 brands are equal but cannot compare 5 or 7 series with VW Passat CC. It looks like comparing Oris watch, to Tag then you may have even forget Patek. Oris does make some better models then Tag. If you wear a Patek, majority will conside it is a nothing. But if you drive a Merc, 90% plp in the market i doubt they know the details, C .. E… CLK… so many. So only those who appreciate cars or particular model will understand.
In Malaysia, so many people keep talking about BMW or Merc, then goes to Toyota and Honda, honestly, thats because of our consumer demand in detail is still not there yet. But i believe it coming sooner then i expect.
Many of my friends keep telling me that do business must have a Merc or BMW, i told them have you see Steve of Apple product launch, he only wear business casual. Co-Founder of Apple also driving a Toyota Pirus.
Passat CC does have a strong Sport Sedan for Executives charater. It is true, only thing the setback is 4 seaters. Test driven for A4, 320, 323, C200, Camry 2.4, Honda 2.4 and Mazda 2.5, Golf GTi, Passat CC, too much detail to share but Golf GTi rank 1st, second is Passat CC, 3rd is Mazda 6. Howver, in Malaysia, the best car does not represent its best selling trend. Not at all.
February 8, 2010 @ 12:26 am
I tested drove the car, it is impressive! Acceleration is great! Max torque from 1700-5xxxrpm! The seats is great and it was easy for me to cornering such a big car.
For more info, there are no stock at the moment. The price is increased RM 4k for very new order, in replace for new 210hp engine (found in MK6 and 2010 Scirocco) and DSG. Yes 6 speed DSG as standard.
For the fifth seat, yes it is coming. But i been told not late than Nov and maybe come in june/july if u lucky. So im not place my booking since i need 5 seat for my 4 doors car.
February 8, 2010 @ 12:32 am
@jackson
I visited FA Wagen too…but im at JB. The salesman told me everything remain same beside engine and gearbox. He called to his head to double confirm for my requested. Hmm…he might be wrong…let’s see what will happen in march/april then~
February 8, 2010 @ 12:33 am
i had this car as my computer wall paper for few months already…. now i need to decide to let go my 2006 camry for this one..it got good comments from JC also…
February 8, 2010 @ 12:35 am
Saw one nearby Bukit Bintang ….SETANING ! = stunning ! Wish i could afford one haha
February 8, 2010 @ 12:53 am
best car in world
February 8, 2010 @ 2:24 am
I’ve seen a couple already. One at a Shell station in Kota Kemuning and the other near Jaya One.
I spoke to the owner of the CC when I saw his car at Shell. He saw me looking at his car and walking around it. He asked me if anything was wrong and I assured him that nothing was. We started talking for a bit, he saw that I drove a C230 and he said that he had that car at the top of his list. When the CC was launched in Malaysia he changed his mind and booked that one instead. I might well get a CC for my wife, she really likes the look of the car but it might be too soon. I just blew RM300k on the C230 so to spend another Rm240k might not be the wisest thing to do. Will anaylse the finances after CNY and then we’ll see.
Also the fact that it is a four seater doesn’t bother me as I have no children yet and only plan on having one.
February 8, 2010 @ 8:32 am
I test drove the previous version before deciding to get the GTI MK5 for the fun factor & DSG. Now if I were to decide now between this new Passat (with DSG) then I will have a tough time deciding. While the GTI is still more fun, this is more executive. Now if only the R20 is in town!
February 8, 2010 @ 8:49 am
VW badge aside, tis baby easily blows d competitors away.
An awesome car to hv in my porch.
February 8, 2010 @ 9:29 am
vw the world no 1.
February 8, 2010 @ 9:47 am
Nice VW, well equip…..even the rear passenger have air-con blower…nice for our hot/humid weather, …just wonder about those mpv like stream w/out rear blower
February 8, 2010 @ 9:57 am
Ooooo is a flameless door.. cool!!
February 8, 2010 @ 10:16 am
I have driven a manual Passat during my visit to Scotland last year and with 3 adults, it has no problem to cruise through those highlands. I was thinking this will be my car when I back to Msia. They were offered RM170K of 2 years old stock…that bothers me due to the maintenance unknown.
Then, BM offered RM20xK for new 3series pre-req (which has very less equipment), and later found out Merc affer RM22xK.
Now CC offers at RM230K, I think it has less brand established in the market yet, since my colleague has a 5-6 years old Passat worth NOTHING! Not even second hand dealer wants it.
If I am paying out RM200K for a car, sure I will think of the resale value. The 5 years warranty does help, but what after that? an 5 years old BM-3 selling at around RM150K, a 5 years old Merc-C selling at RM160K, how about a 5 years old Passat CC? its still unkown.
The dealer needs to be more agresive, since its a brand power world.
Its similar you are paying more for your clothing of AX, RL, CK where you can get better quality in other brand of clothing.
February 8, 2010 @ 10:20 am
Great car right. I hope I can afford ne in 3 years time when the resale value drop to around RM 140K.
February 8, 2010 @ 10:21 am
DSG with 6 speed…wooorrr…
February 8, 2010 @ 10:39 am
scirocco rims?
February 8, 2010 @ 10:52 am
how does it stack up against the audi a4?
February 8, 2010 @ 11:11 am
Hell of a breathtaking piece of art frm VW!!! Grrrrrrrr!!!
February 8, 2010 @ 11:41 am
fugly and overprice, better get an Accord or Camry and save excess money in the bank, second hand value also better.
February 8, 2010 @ 11:42 am
reefdee – kau sengal ke?kau x bayar tax mcm kat states sengal 30 40 percent tgk bracket income kau.busuk2 pun 10perc utk plg lower punyer bracket
BUDUS!!!
So…nak mlaysia mcm tu mudah ja.lets follow US n tax everybody kaw kaw n keta murah.
BUDUS!!!
February 8, 2010 @ 11:50 am
@kopi-man,
Hi, is your colleague trying to sell the passat?
February 8, 2010 @ 12:47 pm
Any comments at their service center? I heard terrible stories of their technical teams, tend to over-price but never deliver over-quality of maintenance.
Buying a car is easy, I mean those serious buyers, but the biggest problem is the support especially all these Conti cars. Sometimes I even heard BMW and Merc service ctrs give them a lot of runaround and $$$ before anything is fixed (or remain the same even after spending $$$).
So newer Conti brands wanting to establish their name here provides very attractive options to buy, accessories, specs, etc but the question remain not answered is their after-sales support.
Thinking of that gives me cold sweat of otherwise I’d have bought this 2 months back when they first available. I’ve been a follower of this model awhile back.
February 8, 2010 @ 1:36 pm
The Mk 5 Golf GTi’s resale values have been holding up well. The Touareg’s is quite decent too. Perhaps the local market is beginning to recognise and accept good quality, interesting cars. Wonder if the Passat CC will enjoy a similar fate…
February 8, 2010 @ 1:40 pm
I agreed with coolguru.
230k, 300k, 350k is just a one time price tag at the car.
The after sales mantainace $$$ is the one that should be considered in getting conti car.
Majority ppl would always have the mindset of “what is the mantainace$$$ for those who can afford over hundred thousands car!!!!”
February 8, 2010 @ 1:45 pm
want good aftersale service… plz remove these stupid NAP & APs system.
February 8, 2010 @ 2:32 pm
er…I liked this car very much until I test drove the new A4 with that 2.0 TFSI engine. Now the Passat is looking more and more like the Camry, I don’t know why…
February 8, 2010 @ 3:26 pm
kudos to those who own one,white colour makes me stare at it even longer,its old tech is fine for an old school like me,,,working my way through to own one.
February 8, 2010 @ 4:34 pm
WOW!! Amazing!!
February 8, 2010 @ 5:00 pm
Who would want a sexy Passat? When we talk about coupe, I will only think about Benz, BMW, Audi or other premium brand – but not VW, Toyota or Honda.
With RM 240K, I would rather wait for Peugeot RCZ, and I reckon it will be much cheaper…
The rear seat is not practical, a normal Passat is much better. For performance + practicality, I vote for new Golf GTi!
The positioning of Passat CC is a bit … what’s the word… – embarrassing!
February 8, 2010 @ 6:20 pm
Dude..this car for one who loves the look not the drive…its like a homo guy. look handsome but **** I’m happy with my 320d after 3 years with B7 TFSI. Never lack in power.. best steering.. Just had a ‘test’ with GTi last week…. that boy sweat a lot.. the best part.. i still manage 14km/l…few… and free service for the next 2 years..
p/s: i’m not the beemer fan. tq
February 8, 2010 @ 7:06 pm
If VGM bring in rear 3-seat, I’ll consider this car..
Nice design.
February 8, 2010 @ 9:32 pm
This is a stupid car. 2.0 turbo + direct injection cant even chase a lowspec 2.0 civic!
February 8, 2010 @ 10:10 pm
i TEST drive once.. good car..good handling.. just the outlook a bit uncle.. still A4 looks younger.. ofcos its value for money~ but A42.0 is my choice.
February 9, 2010 @ 12:55 am
Arn said: This is a stupid car. 2.0 turbo + direct injection cant even chase a lowspec 2.0 civic!
————————
Care to name a place and time? I’ll be glad to give your Civic a run. Pls lar dun tok kok, Im oso a Honda fan, but i oso haf to admit me new Passat CC wud give my ol DC2 a run for its money
February 9, 2010 @ 4:27 pm
is this car dsg?
February 9, 2010 @ 10:32 pm
“This is a stupid car. 2.0 turbo + direct injection cant even chase a lowspec 2.0 civic!” –
I can get a cheap turbo charged Proton Wira and out run any “lowspec” 2.0 civic, what’s the point??
February 9, 2010 @ 11:48 pm
I’m trying my darnest to see how a VW passat can be in the same league as a BMW 3-series, and a Merc C-class. What happened to Audi? VAG’s direct competitor to the two premium brands. I know the car drives well, and has a luxurious interior. But it’s an overlap! a VW car is for the masses, and an Audi is for the executive. But in Malaysia, Audi, VW, and even Skoda are ‘premium’ brands. There’s almost no parity amongst the 3 VAG brands. For what it’s worth, I’m ashamed with how VW Malaysia is running its business and relationship with it’s sister brands. If you’ve got balls, put it in the sub 200k price range. Let Audi be in the upper 200k range, and let skoda (octavia I guess in this case) be in the 150k range. Then the Public can see at least the cars in different league, even though its still out of the reach of most working class Malaysian.
February 10, 2010 @ 12:21 am
Arn said,
February 8, 2010 @ 9:32 pm
This is a stupid car. 2.0 turbo + direct injection cant even chase a lowspec 2.0 civic!
#########################################
There’s always some moron trying to be funny here.. for sure this stupid brother is not telling the fact, in fact, the civic 2.0 can’t might loose to 308 turbo I bet.. pls la..sohai
February 10, 2010 @ 12:25 am
proton is de best!!
February 10, 2010 @ 11:10 am
Arn said,
February 8, 2010 @ 9:32 pm
This is a stupid car. 2.0 turbo + direct injection cant even chase a lowspec 2.0 civic!
——————————————————-
There you go….this is the reason why our roads are choked with Hondas and Toyotas……
February 10, 2010 @ 2:38 pm
Awesome car this. Looks great and by the sound of it drives great. Bravo VW!
February 10, 2010 @ 6:12 pm
great design, aerodynamic design. Internal looks perfect…. rear window looks cls… after my matric assessment.. it is great..but….i just wondering the engine got double timing chain or single timing chain. If single..then tendency of breakdown will be high.
February 11, 2010 @ 12:36 am
I was driving my friend mazda 6 2.0 (power bout the same as civic) cant even keep up with the old passat. If the new passat cc later really comes with dsg gearbox then it will be fun! Those who said other cars is better and never tried this gearbox and TFSI combo pls go and test drive it, im sure it might change your opinion. cheers
February 13, 2010 @ 5:16 pm
I would rather get Golf GTi for the price – I know this is just like orange & apple in comparison, but I don’t see any point getting one.
If I want a coupe – Peugeot RCZ is better in style and pricing (not release yet, should be around 200K)
If I want a powerful fun car – Golf GTi, Sirocco!
If I want a practical saloon – Normal Passat / BMW / Audi 1.8T / (Not Benz
)
Look at the Passat cc tail light – personally, I hate that design. A price of RM 240K is too much, if they offer it at RM220K as an alternative to normal Passat, that’s the selling point!
February 13, 2010 @ 7:30 pm
Nice car, pity about the price. If you want to change the mindset, you’ll need to lower the price like Peugeots…which are of the same level in Europe. Sales is more important than prestige, Hyundai and Kia know better!
A used 2 year old Passat is now worth less than a used 2 year old Camry..go figure!
February 20, 2010 @ 12:47 am
Great engine
excellent kit thrown in
beemers 3 are over rated. Strong brand But not really the ultimate driving machine
this plus the normal passat plus the golf plus the scirocco… No wonder VW is moving up quickly in the top automaker ranks
March 2, 2010 @ 5:09 pm
wonderful design and technology, compared to my A4 1.8 TFSI, this come with DSG, and i am regret to owned audi right now, because the sizes and interior also, and the service of euromobil is bad, just same like proton…
btw anybody know what is the different between TSI and TFSI?
March 9, 2010 @ 1:21 am
VW always offers nice car… but the fact is that is their car service centre in Malaysia manage to provide services to ensure that VW cars are maintained at their high level of quality?? I recently having problem with the car service centre… really disappointed with the services that they provided…
March 9, 2010 @ 10:03 pm
What happened, Jo?
March 9, 2010 @ 11:09 pm
oh silverado… this is a long long story :p at first place i just take things easily and try to be optimistic bout my car… my new car upon collection – alignment out, fluid washer tank left opened, air-con got hissing sound when turn on and wooing sound when driving (like cat grumbling – quite comedic actually hahaha). I send my car for service twice to fix the air-con and alignment prob but for air-con they say no prob at all… alignment they have fix it (after twice the visit – but actually not). When i call to check with them they said definitely have fix it.. i m being too sensitive.. so after a few months as the alignment really out, i send it to a local car service centre to check and they manage to “really” fix it for me… so for this incident i dont take it quite seriously…
2nd incident- my air con really got prob and it blow out hot air but my car only 8 months old!! it is during my way back to butterworth before the CNY in the afernoon – Damn HOTTT!! (pardon me…) . But again my fault as i was too busy to fix it and i wait until my car stuck in a flash flood at Jalan Brunei..
3rd incident – car service centre had my car on 2.3.2010 morning (after i towed it on 1.3.2010 evening) and they told me that they only lift up my car engine for checking on 8.3.2010 (only when i call to check my status in the afternoon)… It is really pissed me off this time… if at all water already went into the engine, they are retained there for one whole week in the car service centre without anything being done. Reason giving by them for such delay – they done have jet machine to lift-up the engine. They need another 3 days..
4th incident – when asked bout the air-con and wanna claim for warranty.. They happily say i definitely cannot claim due to the above incident no matter wat is the cause of the air-con’s mul-functioning…
Frankly speaking Silverado, I love my cross polo and enjoy my ride with it (although it is just a 1.6cc car hahaha)… but with this kind of service they provide i keep on worrying bout the future of my car. Will they ever do normal servicing on the car or they just “say” that they have done it… we as lay man wont know…
As you see, I don expect to send my car for others to check again after servicing to ensure that they have actually done it….
GOD BLESS ME NOW… hohoho
March 10, 2010 @ 11:43 pm
That sucks. You ought to complain right to the top. Especially now that they’ve extended warranty periods to 5 years.
Good luck and thanks for the frank feedback. It’s making me think hard about getting the 5-seater CC…
March 11, 2010 @ 2:01 pm
look like all service center are the same, maybe the technical is not strong, or the worker are BTC, some time as consumer, we are looking for the quality of the services or management.
just like audi service center(euromobil),
my car sent for first service and also need to claim the front LED light due mal-function, so the technical consultant said this cannot, that cannot, then after i make a complain to the service manager, he agreed claim for me, we he promised will be at last jan month, but as at CNY, my A4 still satu mata, and call them, said stock not yet arrive, and ask for solution, no solution can provide, as for date of parts arrival, tak tahu la.
until after CNY, i really impatiant on it, so to that service center and make noise with the service manager, finally i get may parts changes and with a free services for next visit.
and for Jo’s cases, it is ur car still under warranty, if yes, i believe u can request for get a temparary car from them, due to the technical issue or others reason.
.
March 18, 2010 @ 4:24 pm
to federal_highway:
first, please refrain from making disparaging and deragotary statements about gay poeple, its 2010, not 1910…
second, by the sounds of things, you are defintely a closet case, if not, why would you look at other men…? lol!
third, just like poeple, your comments about cars are likewise inconsistent, you mentioned that you are not a beemer fan, yet you heap praised on your newly bought 320d…???