UMW says warranty of Toyota and Lexus vehicles not affected if unable to be serviced on time due to MCO

With all car showrooms and service centres closed until at least April 14 in line with the movement control order (MCO), car owners will no doubt be wondering how that’s going to impact on their car’s maintenance schedules, and if that delay in servicing will have an impact on any warranty claims down the line.

Well, car companies realise this as well, and have been adapting things to the changes brought about by the Covid-19 outbreak. In the case of UMW Toyota, which closed all its Toyota and Lexus facilities on March 18, the company has told customers that the manufacturer’s warranty on vehicles will not be affected if they are unable to conduct vehicle maintenance according to the scheduled intervals as a result of the MCO.

It added that in light of the ongoing MCO, all Toyota and Lexus vehicles sold by it with a warranty expiring during the duration of the MCO will be given a 30-day warranty extension calculated from the last day of the MCO. Currently, this is April 14, but could well be revised further, hence “from the last day.”

Likewise, the company says that all Toyota and Lexus vehicles that were originally scheduled for periodic maintenance during the affected period will be rescheduled after the MCO is lifted and when UMW Toyota and Lexus Malaysia operations resume.

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Anthony Lim

Anthony Lim believes that nothing is better than a good smoke and a car with character, with good handling aspects being top of the prize heap. Having spent more than a decade and a half with an English tabloid daily never being able to grasp the meaning of brevity or being succinct, he wags his tail furiously at the idea of waffling - in greater detail - about cars and all their intrinsic peculiarities here.

 

Comments

  • Peaceful Please on Mar 26, 2020 at 3:22 pm

    Hopefully no regular troll and his dupes and honda salesmen doesn’t come here to busuk toyota, p1, mazda and others. I hope from today onwards he stop sabotaging and all the busuk things about toyota, p1, mazda and others.

    He want to talk about busuk things, he can talk all the busuk things about honda. We don’t care about his honda that giving very horrible service and unpromising to the customers for not doing good job.

    I hope he and honda salesmen don’t come here anymore sabotaging and talking busuk things about toyota, p1, mazda and others. These good brands like toyota, p1, mazda and others seriously is taking care of the customers unlike honda. So this blog should be cleaner for now.

    Like or Dislike: Thumb up 25 Thumb down 4
  • Jeremy on Mar 26, 2020 at 3:24 pm

    Toyota n Lexus cars jz keep goin, service or not

    Like or Dislike: Thumb up 10 Thumb down 2
  • YB Albert on Mar 26, 2020 at 6:27 pm

    With an unknown and frightening future,I think there may be lots of booking cancellations for not only new but preowned cars.
    People may just make do with whatever boneshaker that can still run on the road,just pay for repairs.
    With possible job losses and even reduced pay,no one wants to be bound by another 7-9 years loan.this is the new reality.
    However,there will still be buyers with RM 2 juta which is loose change to them.They can buy 2 Rolls Royce or 3 mercedes BENZE WITHOUT LOANS.

    Like or Dislike: Thumb up 3 Thumb down 3
  • Ben Yap on Mar 27, 2020 at 12:28 am

    with the lost of jobs, people will service their cars with the mechanic under the tree or even DIY.

    Like or Dislike: Thumb up 0 Thumb down 4
  • does it still apply until Dec 2020?

    Like or Dislike: Thumb up 0 Thumb down 0
 

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