With 12 toll plazas going cashless from today, traffic congestion in the city is expected to be reduced by up to 30%, The Star reports. There will be additional staff on standby to assist in the switch to ETC (electronic toll collection) as well as sell Touch n Go cards.

The Ampang-Kuala Lumpur Elevated Highway (AKLEH), Stormwater Management and Road Tunnel (SMART) and Duta-Ulu Klang Expressway (DUKE) will be the first to fully deploy the cashless system in Kuala Lumpur.

GM of AKLEH, Engku Mohd Fauzi Engku Hatim explained that there will be Rela officers on duty to help patrol officers in controlling traffic. Meanwhile, motorists travelling on AKLEH will receive a 5% discount at the Datuk Keramat toll plaza; likewise for Class 1 motorists plying the DUKE expressway.

The switch to full ETC is expected to be smooth. Datuk Lim Keng Cheng, MD of DUKE concessionaire Ekovest, said that ETC penetration has risen to 85.8% after the highway’s promotion of the system and Touch n Go cards. At AKLEH, it has risen from 65% to 89%.

PLUS’ GM of operations Norbayati Manap said that top-up and purchase of electronic access cards can be made at the extreme left booth of the five northern toll booths that will be converted today. It marks the completion of the cashless system in all the company’s 14 toll plazas nationwide.

To recap, here are the toll plazas going cashless today:

  • Penang Bridge toll
  • SMART Highway toll
  • Dato Keramat toll on the Ampang-Kuala Lumpur Elevated Highway (AKLEH)
  • Ayer Panas, Sentul Pasar and Batu tolls on the Duta-Ulu Kelang Expressway (DUKE)
  • Jitra and Bukit Kayu Hitam tolls on the North-South Expressway (PLUS)
  • Lunas and Kubang Semang tolls on Butterworth-Kulim Expressway (BKE)
  • Gombak and Bentong tolls on the Kuala Lumpur-Karak Highway (KLK)