Volkswagen 4S Selayang Technical Centre-01

Volkswagen Selayang 4S Centre has just been launched by Volkswagen Malaysia and Goh Brothers. The centre is also the country’s second Volkswagen Technical Service Centre. Cost to set up the centre amounts to approximately RM25 million. It has a staff-force of 30 personnel all together.

Comprising 55,000 square feet, the centre has a total of five floors, while the showroom has the capacity to display seven cars. It’s also the first-ever Volkswagen showroom in Malaysia that boasts a customer reception and lounge situated on the mezzanine floor. It is equipped with cable TV, WiFi internet, a business centre as well as a kids room.

Service bays are divided between three floors with a total of 20 work bays. In addition to that, it can be expanded to include another 18 bays over two other floors. Furthermore, the parts storage spans over four floors and measures over 3,000 square feet.

Volkswagen 4S Centre Selayang Launch-03-2

Goh Brothers has invested RM3 million on equipment, tools and manpower for the after-sales division. Another RM1.5 million has been spent on the Body & Paint workshop – it has two spray booths, two accident repair preparation bays, an alignment bench and a mechanical measuring system. Also present in the new centre are air-conditioned rooms dedicated to major engine repairs and build-up.

Additionally, RM1 million has been spent on tools and workshop equipment from Germany. Some of these tools include Volkswagen diagnose computer systems, battery testers, a special vehicle hoist and an Electro Kardiograms (EKG) that measures vehicle complaints in real-time and uploads it directly to research and development at the manufacturer, in Germany.

The new centre is situated at Taman Perindustrian Selayang, Batu 8 1/2, Jalan Ipoh, 68100, Batu Caves. The sales section is open from Monday to Friday from 9am to 5pm, Sunday and public holidays from 10am to 5pm. The after-sales section is open from Monday to Saturday from 8.30am to 5.30pm.