In a report by Bernama, Big Blue Taxi Services has announced that it will implement an electronic ticketing system, dubbed Big Blue e-Ticketing, to all taxi drivers that are under the company’s supervision beginning January 1, 2017.

The company’s owner, Datuk Shamsubahrin Ismail said the measure was meant to protect passengers from being cheated by dishonest taxi drivers that impose high meter charges by taking a longer route. Recently, two French tourists were charged RM800 for a trip to Putrajaya and back, when they only need to go from Suria KLCC to Masjid Negara.

With this system, Big Blue taxi drivers will no longer use metered charges, and passengers will instead be charged according to fixed rates with no hidden charges. “Passengers no longer have to worry about being cheated by taxi drivers as they (passengers) will be given a receipt of payment in advance before boarding the taxi. The drivers’ and vehicles’ data are recorded in the system,” said Shamsubahrin.

“Users can choose whether to use the budget taxis or executive taxis and can make the preferred method of payment by cash, debit card or credit card at the counters. The charge imposed includes insurance coverage to ensure the safety of passengers. However, an additional 50% will be charged during peak hours, which are from 5pm to 8pm,” he added.

Currently, the e-ticketing system is only available at the company’s ticket counter in Kuala Lumpur City Centre (KLCC) and Publika, although the company plans to expand the service to other areas like the KL International Airport (KLIA) and Berjaya Times Square.

The service is also said to be a response to the Land Public Transport Commission’s (SPAD) call for taxi operators to use the e-hailing system to compete with ride-sharing services such as Uber and Grab.