E-hailing provider EzCab has now added a panic button to its mobile app, which enables its riders to notify the police in the event of an emergency, according to a report last week by The Sun.

“By just tapping on the panic button, the passengers are allowed to either contact the PDRM support line (999), the emergency contact number they have registered when they sign up for the app or EzCab 24/7 customer support centre where there will be a team on-standby to respond to any emergency immediately,” said EzCab founder Nor Aleeshah Abdullah.

The EzCab panic button is located on the right-hand-side of the app, and stringent checks have been put in place and all their drivers are registered with the Land Public Transport Commission (SPAD), said Nor Aleeshah. This follows SPAD’s call for ride-sharing service providers to offer an SOS button in their apps for the added safety of their riders, arising from incidents involving Uber drivers earlier this year.

In the earlier report, SPAD CEO Mohd Azharuddin Mat Sah said that the commission will work closely with all ride-sharing operators to ensure that riders’ safety are SPAD’s highest priority, while making sure the service providers play their role.