Proton urges Perdana owners to replace potentially faulty Takata airbags – 87.5% completion rate so far

Proton urges Perdana owners to replace potentially faulty Takata airbags – 87.5% completion rate so far

Proton is appealing to owners of the Proton Perdana to bring their vehicles to authorised service centres as soon as possible to replace potentially faulty Takata passenger airbag inflators, if they haven’t already done so. In January last year, the national carmaker issued a recall for 6,432 units of the Perdana built from 2012 to the end of August 2018 – Perdana cars built after this date are unaffected.

“Thanks to the joint efforts of our staff and dealers, Proton managed to contact our customers and have performed the airbag inflator replacement exercise. There are 6,342 units affected and as of August 18, 2020, our service outlets have replaced 5,625 units, or 87.5% completion,” said Roslan Abdullah, CEO of Proton Edar.

The company is pressing the matter as the service fix is part of a global initiative for cars equipped with Takata airbags, including the pre-facelift and current versions of the second-generation Perdana. The sedan is based on the eighth-generation Honda Accord, which is also involved in the global Takata airbag recall.

Proton urges Perdana owners to replace potentially faulty Takata airbags – 87.5% completion rate so far

It adds that the action taken is in accordance with the Defect Information Report (DIR) issued by the National Highway Traffic and Safety Administration (NHTSA) of America that requires the replacement of non-desiccated passenger inflators, which Proton has already started doing from January 2019.

Affected Perdana owners will have their vehicle’s airbag inflator replaced free of charge, and the process will take about an hour to complete. Once again, the company says that no other Proton models are affected by this recall as a different vendor supplies the airbags used in them.

“The safety of our customers is of the utmost importance. However, we have not been able to connect with all affected owners due to obsolete or incomplete contact information. Therefore, we would like to urge all Proton Perdana owners who have not had their passenger airbag inflators replaced to call our service centres to book an appointment as soon as possible,” added Roslan Abdullah.

Looking to sell your car? Sell it with Carro.

Learn more:

10% discount when you renew your car insurance

Compare prices between different insurer providers and use the promo code 'PAULTAN10' when you make your payment to save the most on your car insurance renewal compared to other competing services.

Car Insurance

Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

Comments

  • Dylan Ch'ng on Aug 25, 2020 at 1:13 pm

    The Proton Perdana. Owners please go replace the airbag. But Proton, what were you thinking? How was rebodying a last generation product going to return profit?

    Like or Dislike: Thumb up 5 Thumb down 3
    • granny on Aug 25, 2020 at 2:23 pm

      if better Volkswagen takeover Proton, Passata flagship car then

      Like or Dislike: Thumb up 3 Thumb down 0
      • Goody! Then instead we will have DSG recall https://paultan.org/2020/07/20/volkswagen-malaysia-recalls-dsg-in-2011-2015-golf-polo-jetta-passat-cc-beetle-cross-touran-scirocco/ and granny can come here to complain why Proton didn’t take Accord for Perdana, right. Facepalm.

        Like or Dislike: Thumb up 7 Thumb down 0
    • It was never meant to make tons of money. Rarely any hallmark models ever do that, just ask Lexus. Which was the reason they’d re-engineered Honda Accord rather than develop new platform from scratch saving them time and money.

      Like or Dislike: Thumb up 1 Thumb down 0
  • Sick & Tired on Aug 25, 2020 at 1:17 pm

    INI SEMUA SALAHAN HONDA JEPUN!!!

    Like or Dislike: Thumb up 13 Thumb down 2
  • Rojak Petra Kemaluan Deen on Aug 25, 2020 at 1:26 pm

    Why those 22.5% perdana owners or drivers do not want to send in car for faulty airbags replacement program?

    Like or Dislike: Thumb up 3 Thumb down 1
  • azrai on Aug 25, 2020 at 2:26 pm

    Aiyoo paultan, why all the bruhaha. According to P2 MD, this openly make announcement can cause panic and make Covid-19 soar all around SC.

    Like or Dislike: Thumb up 8 Thumb down 0
    • And that’s what makes Proton the more responsible national carmaker, right.

      Like or Dislike: Thumb up 1 Thumb down 0
    • newme on Aug 25, 2020 at 4:33 pm

      You Proton won’t understand the pain when your product is in high demand and for selling so many cars. You all has been envied for having such low sales and lead peaceful life.

      Like or Dislike: Thumb up 0 Thumb down 6
      • Spin Too Much on Aug 26, 2020 at 12:01 pm

        Yeah? And when Perodua saw how many of their cars with fuel pumps they need to recall and replace, they trembled with fear on the financial ruin it would do to them and blatantly issue a somewhat-recall-but-not-a-recall to fool existing customers and fanboys like you.

        Selling more means they have more responsibility to those customers, not to shirk them away. That is not how to reward your customer loyalty.

        Like or Dislike: Thumb up 3 Thumb down 0
  • Ruslan Bahari on Aug 25, 2020 at 3:20 pm

    Just so you know, the production of Perdanas ended in 2018. So yeah….

    Like or Dislike: Thumb up 1 Thumb down 0
    • Safety First on Aug 26, 2020 at 11:29 am

      That shows Proton is a responsible automaker that goes above and beyond their current customers to ensure all are safe. Safety First.

      Like or Dislike: Thumb up 3 Thumb down 0
  • vivizurianti on Aug 25, 2020 at 3:30 pm

    No prob lah. Owners faster faster go SC and do replacement, and ensure safer driving. Just make sure the new takata unit boleh pakai sudah. Janji ada chop lulus, chop sirim, dan sewaktu dengannya.

    Like or Dislike: Thumb up 0 Thumb down 0
 

Add a comment

required

required