Honda Malaysia to continue aftersales services during FMCO – other business operations halted until June 14

Honda Malaysia to continue aftersales services during FMCO – other business operations halted until June 14

In line with the government’s implementation of a full movement control order (FMCO), Honda Malaysia has announced that business operations at its vehicle assembly plant in Pegoh, Melaka as well as sales offices and dealer showrooms nationwide will cease temporarily from June 1 to 14.

However, interested customers can still utilise the company’s online car pre-booking service, which was announced last December, and can be accessed on Honda Malaysia’s official website. Of course, given that road transport department (JPJ) offices will be closed during the same period, it’ll be a while before any vehicles are registered. On the flipside, the extension of the SST exemption period till the end of the year means car buyers will still have time to take advantage of the tax savings.

For existing owners, aftersales services will still be provided at all Honda dealerships in Malaysia, as this is allowed during the full lockdown. The company is encouraging customers to download the HondaTouch application to more easily set up an appointment, although you can still to do by phoning in.

The company has made it compulsory for customers to make a service appointment beforehand, as no walk-ins will be allowed. Customers should also book a slot with their nearest dealership (within 10 km from their homes) to ensure acceptance of their car for service. Aside from preventative maintenance, other aftersales services offered include body and paint as well as towing assistance.

As always, all Honda dealerships will continue to strictly adhere to the SOPs for the safety and peace of mind of its customers and associates. The company also apologises for any inconvenience caused during this time.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

Comments

  • Hondaman on Jun 01, 2021 at 12:49 pm

    Syukur dapat surat MITI. Trims kasih gomen penyayang dan prihatin!

    Like or Dislike: Thumb up 5 Thumb down 10
    • Frontliners and essential staffs will be greatly thankful they could still service their daily rides to work.

      Like or Dislike: Thumb up 6 Thumb down 0
    • Honda Customer on Jun 01, 2021 at 2:44 pm

      I don’t think this is essential. Majority of the car hardly used. But Honda force to send for service eventhough millage is barely 1k for last 6 months. The car warm-up every other day and move short distance…. Honda threaten customer to void the warranty !!! Honda be part of malaysian to help malaysian.

      Like or Dislike: Thumb up 5 Thumb down 0
      • Celup King on Jun 01, 2021 at 6:00 pm

        This is more for the frontliners that uses car everyday to work. Can’t have them breakdown and be late to save someone’s life.

        Like or Dislike: Thumb up 1 Thumb down 0
  • Apparently Honda knows what they’re doing and already got approval to run. Tan Chong Nissan bumbling staff still head in mist and only know to complain about difficulty to comply with SOP.
    Capabled people just do it while incapabled people complain about their hardship and not even try.

    Like or Dislike: Thumb up 10 Thumb down 5
 

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