JPJ has announced its counter operation hours for the month of Ramadan. Note that there are two groups of states with different hours.
Group A has Kelantan, Kedah and Terengganu. Counter operation hours for Sunday to Wednesday is 8am to 4.30 pm, with a half hour break time from 1pm to 1.30 pm. On Thursdays, it’s 8am to 3pm.
Group B is basically every other state in Malaysia except for the three in Group A. Counter operation hours for Monday to Friday is 8am to 4.30 pm, with a half hour break time from 1pm to 1.30 pm. On Fridays, the break is from 12.30 pm to 2.30 pm.
JPJ counters in UTC branches will follow the UTC operating hours, which may vary according to state. The road transport department says that queue numbers will be issued throughout the day. Customers are advised to use JPJeQ to plan their visit and ensure a smooth and orderly experience.
Earlier this month, JPJ announced that there’s no longer a daily limit to the queue numbers issued at its outlets. The practice, which started on January 13, is following feedback from customers – full story here.
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Went there recently, still cannot get ticket if close to rest time. Need to come back after rest time then only can get the ticket. (in the app)