Shell Petrol Station

The self-service petrol station system was introduced by the government in the Klang Valley 11 years ago in 1997 but we all know that until now it has not really been implemented fully, not even in the Klang Valley. There are plenty of petrol stations around more often than not having a foreign worker asking you if you want to use cash or card, merah or hijau, and then pumping your fuel for you.

PDAM acting president Abdul Wahid Bidin said they intend to fully implement the self service system nationwide from the 1st of August 2008 onwards – this Friday. This was to reduce dependence on foreign workers and to reduce the burden on operators. Petrol station workers are still allowed but only to help the disabled, senior citizens and pregnant women. They are also allowed in small unbranded petrol stations in rural areas.

Truth be told I don’t think many people are affected by this or even bother, and both PDAM and the government seem to be in denial about the self-service system not being fully/properly implemented in the Klang Valley despite the 11 years that have passed since the original ruling, but it’s still related to motoring.

Personally I have no issues pumping my fuel myself and I don’t see why anyone should have a problem with it. But what pisses me off are pumps that have a ridiculously slow flow rate – there was once I had to fill up a large fuel tank and it took me a good 15 to 20 minutes! The other would be credit card terminals that seem perpetually down.

Station owners should ensure all of their hardware are working properly at all times to avoid inconveniencing customers!