Last week, DBKL declared that by 2017, Kuala Lumpur will be a pothole-free city. Now, the Works Ministry has set a target of zero potholes for all roads under its management, according to Bernama. Efforts had already been initiated, minister Datuk Seri Fadillah Yusof said.

An audit team will monitor the condition of roads and direct the concessionaires responsible to carry out immediate maintenance and repair works.

“We have already started a ‘Rakan JKR’ programme where we engage consumers in monitoring and channeling information with regard to potholes, for the concession company concerned to act upon. If a concession company delays in acting on a report, it can be imposed a penalty or fine for failing to satisfy the conditions and terms of the agreement it had signed,” Fadillah told reporters yesterday.

He added that the ministry had set a key performance indicator to ensure that reports of potholes or simple damages are acted on within 24 hours by the concessionaire. As for major or complicated damages, the concessionaire must act within 14 days after receiving a report, or not more than one year for other damages.

“We also need public cooperation to give us information through Twitter, the Public Works Department complaints website and Facebook page that we have set up,” he said.