grab expands

Grab has announced that GrabCar’s services have been expanded to two other cities in the country. Malacca and Kota Kinabalu are the latest places to feature the ride-hailing app’s availability, after Kuala Lumpur, Penang and Johor Bahru.

“Grab is already present in these cities when we introduced our MyTeksi service, therefore GrabCar is meant to complement current taxi service by offering an alternative transportation option that is convenient and affordable in these highly populated tourist locations where transport, traffic and parking are often an issue,” said Jaygan Fu, country head of Grab Malaysia.

As with existing locations, features available in Malacca and Kota Kinabalu will include 24/7 customer service (for both driver and riders), an emergency PDRM button as well as a location-sharing feature that allows friends and family to keep track of a passenger’s whereabouts.

GrabCar operates on a fixed-fare basis, which allows passengers to see their fare price up front before they travel. Passengers can opt to pay for their ride via cash or credit/debit card.