As part of its efforts to improve on customer satisfaction and service, Modenas, Malaysian motorcycle manufacturer, recently conducted an ownership survey amongst riders of it brand. Held at the EON head office complex in Glenmarie, Shah Alam, some 60-plus owners of Modenas motorcycles turned up at the event, which included a courtesy dinner and other activities.
Highlight of the evening was the survey, where owners could speak to two representatives from Bajaj, Modenas’ manufacturing partner. Part of the survey is an effort to understand customers’ buying behaviour and the characteristics of the street bike segment.
Also part of the event was a free inspection of Modenas motorcycles, and emphasising to riders the importance of periodic maintenance. Having recently launched the 2017 Modenas Pulsar RS200, NS200 and V15 street bikes, Modenas is embarking on an intensive campaign to regain market share and provide better service to customers.
Looking to sell your car? Sell it with Carro.
Proton conducts car ownership survey.
Not necessary, MAA does that and publish the findings.
MODENAS needs to survey themselves. How a company that is more than 20 years old can still be in their state is a mystery…
Its good that Modenas is being proactive in getting feedback …..
Make it 250cc. Very obvious answer without the need of survey. Alas, bajaj doesn’t has 250cc??
There are now plenty of large displacement scooters. Why not large displacement cubchais? Something with bajaj/ktm single piston 200cc and 250cc engines would easily transform modenas name into one youngsters drool and want. If Demak, KTN, NAZA bikes, can sell 200-250cc bikes for around 8k, i don’t see modenas could not sell a unique rm8k 200cc super moped.
If they can r&d something like Honda cb150rb exmotion….must be sell like a hotcake….
one happy customer… good job modenas