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Touch ‘n Go has added a new TNG Card feature to its eWallet app, which allows users to pay toll fares using the funds in their eWallet. This is not to be confused with the RFID system that also uses the app, as you still pay using a physical Touch ‘n Go card.

UPDATE: If you’re a TNG RFID public pilot project user and have activated the new TNG card feature on your eWallet, take note – activation of the card link feature will nullify the use of your RFID tag at gantries on the DUKE, which is trialling the card eWallet project. The removal of the RFID access has been confirmed through use on the Segambut toll plaza on the DUKE 2.

As such, if you roll up to the RFID gantry you won’t be able to go through with your RFID tag (which is supposed to have priority over SmartTag/TNG), but will have to utilise the TNG card (at DUKE 2, via SmartTag access on the shared gantry with RFID). The toll will be deducted from your eWallet, as per the system’s intent. Looks like someone overwrote RFID access when they activated the card feaure.

Instead, the system lets you link your cards – up to three in total – to your eWallet account. From then on, whenever you use a card at a toll booth (either by tapping it on a reader or by using a SmartTAG), the toll charge will automatically be deducted from your eWallet, bypassing the balance in the physical card. The fare will only be deducted from the card if your eWallet has insufficient funds.

Touch ‘n Go says that with the implementation of the TNG Card feature, users will no longer need to queue up at reload lanes at toll plazas. They will also save a bit of money along the way as they will no longer have to pay a 50 sen reload surcharge – top-ups for the eWallet, which are made through your phone via credit or debit card, online banking or TNG Reload PINs come with no additional fees.

For now, the pilot programme is only being conducted on the DUKE Highway, at the Ayer Panas, Sentul Pasar, Segambut and Sentul Pasar Tambahan tolls. However, the company plans to roll out the service on all highways in the Klang Valley and, subsequently, nationwide. It also wants to make the system available in more places such as public transportation networks and carparks.

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