Sunway has introduced its smart parking system in a preview at Sunway Pyramid, which is the largest fully integrated license plate recognition system to embrace multiple e-wallet payment methods, according to the group, and aims to further enable hassle-free experiences for its patrons.

The e-wallet partners named include GrabPay, Boost, WeChat Pay, Alipay, Touch N’ Go Digital, and Maybank QRPay, in addition to credit partners MasterCard, Visa, American Express, JCB, UnionPay, and MyDebit. The Sunway Smart Parking system will be deployed within Sunway City, which comprises Sunway Pyramid, Sunway Hotels and Menara Sunway, the group said.

To begin with, the smart parking system is currently operational for staff and season pass holders, though pre-registration is available, and shoppers who register their vehicle plate numbers will get a one-off entry to parking free of charge when the system is opened to the public in the first quarter of 2020.

Existing systems including the conventional ticket and the Touch n’ Go card will continue to work alongside the smart parking system when it is rolled out. Vehicles registered in Malaysia tend to use a variety of fonts and character sizes – how will the system accommodate these non-regulation license plates?

The system has been tested for these local conditions, and it has so far achieved a 95% recognition success rate across various types of number plates, said Felix Zheng Ya Fei, general manager of overseas sales and marketing at Jie Shun, the technology provider for the license plate recognition system. For comparison, similar systems employed in China see a recognition success rate of 99%, Zheng said.

“We are pushing forth on our digitalisation journey. With revolutionary technology, we want to continue introducing new seamless, exciting shopping experiences to our shoppers to enable hassle-free experiences with greater convenience,” said CEO of Sunway malls and theme parks HC Chan.

“From our comprehensive award winning Sunway Pyramid Mobile app with real-time navigation to this new parking system, we will continue to give our shoppers more reasons to choose us as their preferred lifestyle destination,” he continued.