Proton reopens showrooms in Selangor, KL, Negeri Sembilan and Perlis – strict SOPs in place, no walk-ins

Proton reopens showrooms in Selangor, KL, Negeri Sembilan and Perlis – strict SOPs in place, no walk-ins

Following the government’s decision to allow sales and manufacturing activities for the automotive industry to resume, Proton has announced that all its sales outlets will gradually reopen in accordance with the benchmarks set by the government.

The company said that the reopening of its sales outlets will be dependent on the percentage of targeted adults who have been vaccinated in each state. At present, states and territories in which its showrooms have reopened are Selangor, Kuala Lumpur, Negeri Sembilan and Perlis, and these join its sales outlets in Sabah and Sarawak, which were reopened in July.

Proton said that strict compliance to standard operating procedures (SOPs) will be adhered to. It said that to ensure the safety of both customers and staff, only fully vaccinated sales staff (two vaccine doses and 14 days after the second dose) will be allowed to work in showrooms.

Similarly, only fully vaccinated customers (again, two vaccine doses and 14 days after the second dose, or 28 days if on a single dose vaccine) who are classified as Low Risk will be allowed entry to Proton sales outlets.

Proton reopens showrooms in Selangor, KL, Negeri Sembilan and Perlis – strict SOPs in place, no walk-ins

Customers will need to show their digital vaccine certificate as proof of vaccination status, display their current MySejahtera status, check-in by scanning the premises’ QR code and perform a temperature check prior to entry.

To safeguard the safety of everyone, all customers and Proton sales outlet staff will be required to always wear double face masks and to maintain physical distancing. The company added that customers who wish to visit a Proton showroom are required to make an appointment prior to their arrival, because customer walk-ins will not be allowed, so take note of this requirement.

As for its service centres, current SOPs will be maintained. Acceptance of vehicles will be strictly by appointment only, and service appointment bookings can be made via the MyProton app, booked online via the Proton website or by making a telephone call to the respective dealer or outlet. For more information, contact Proton’s Customer Care hotline at 1-800-88-8398.

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Anthony Lim

Anthony Lim believes that nothing is better than a good smoke and a car with character, with good handling aspects being top of the prize heap. Having spent more than a decade and a half with an English tabloid daily never being able to grasp the meaning of brevity or being succinct, he wags his tail furiously at the idea of waffling - in greater detail - about cars and all their intrinsic peculiarities here.

 

Comments

  • tan ongga on Aug 19, 2021 at 5:00 pm

    l sent in my proton x70 to Johor bahru,Larkin centre for air-con repair on 13 Aug 21.Told to collect back on 19 Aug 21 without repair due to no spare parts.VEH NO = JTD 4987 . So we have to drive without air-con.Vehicle less than 2 years old.What kind of service being render.Is it irreesponsible,PROTON ?????????

    Like or Dislike: Thumb up 1 Thumb down 3
    • Lolwhut? on Aug 19, 2021 at 10:01 pm

      During FMCO, mana mau pegi. Polis tak abgi jalan-jalan so just bring your car back and wait until things return back to normal and your car will get serviced.

      Like or Dislike: Thumb up 4 Thumb down 0
    • seancorr (Member) on Aug 20, 2021 at 12:56 am

      Better to sell it off n go for another brand like what I did with my X70. Ask the used dealers on how many units they took in to sell to another unsuspecting customer and the fault doesn’t lie with them but Proton themselves.

      Like or Dislike: Thumb up 1 Thumb down 3
  • hazri on Aug 19, 2021 at 5:28 pm

    no worry, even can walk in nobody wants to come.

    Like or Dislike: Thumb up 1 Thumb down 2
 

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