The road transport department (JPJ) has issued a statement following the widely-publicised case of a Chery Omoda 5 that had sustained rear axle failure, and the department has stated that it has summoned Chery Corporate Malaysia to conduct a thorough investigation and gather additional information on the matter.
On April 30, Chery Malaysia issued a precautionary safety recall on 600 units of the Omoda 5 for a potential axle issue following the social media circulation of the case of a customer vehicle that had sustained rear axle failure.
In light of this, JPJ has issued a recall notice for 600 units of the Omoda 5 effective today, May 3, and the department stated that vehicle owners will be contacted by the company for inspection slots to be scheduled; alternatively, vehicle owners may also walk in to any service centre nationwide, JPJ stated.
“Any affected components involved in this issue will be replaced, with all costs to be borne by Chery Corporate Malaysia,” the department’s statement continued.
All owners of the Chery Omoda 5 are advised to plan for the recall process for their vehicles to be carried out as soon as possible, and further information may be obtained by contacting the Chery Malaysia Customer Careline at +603- 2771 7070, or visit www.chery.my for more information.
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Why not ask papers and news to call it immediate STOP until being replace?or SC being asked to put some stickers on windshield that acknowledge other road users that this faulty pair has been replaced?
Nah, this makes sense la. u already want to recall 600 for possible same issue, but at the same time you tell the 600 owners it’s safe to drive at 110km/h on highway…Chery you got crystal ball meh. at least recall to check first before say it’s ok, and the one that broke is isolated case. it’s 2024 not 1960 …
Transport ministry must act and be seen seriously follow up with Chery to ensure rigorous effort taken to recall all 600 units involved.
Another point of investigation jpj or an investigation body by authority should look at past history of tear axle failures not limited to just vehicles in msia but other locations, especially china.
When does it first occured? When did Chery conclude source and cause of failure? Then compare the timeline to the date Chery Malaysia made this declaration of recall.
If Chery china hv known this deflect earlier how does it takes until this recall. This is big factor to investigate. A delay in recall till actual incident in Malaysia is not good!
Ohhh….did someone said bad about BYD just now and forcing buyers to buy this? But look at how many recalls are there and also more problems come out for Chery.
China 4 Wheel Steering
Kudos Chery for taking care of customers and providing hassle free recall service.
thank you 600 lab rats
600 existing user must be having sleepless night. Paid money and got free headache