EV accident repair more complex and costly than ICE vehicles, could end up totalling the car – PIAM

The General Insurance Association of Malaysia (PIAM) has found that accident damage on electric vehicles can be a lot more complex and expensive to repair, the New Straits Times reported. In fact, depending on the location of the damage, the cars may have to be written off.

“When there’s an accident in the wrong area of the car, sometimes the vehicle can’t be repaired at all,” said CEO Chua Kim Soon at a media briefing on the industry’s 2025 first-half performance yesterday.

The organisation has studied data from more mature EV markets such as China to see how these vehicles would fare over time. It concluded that as EVs age, driving habits change, depreciation accelerates and repairs become more costly.

From their falling resale values to the way they are repaired, EVs are fundamentally different from regular combustion-powered vehicles, Chua said. This presents a unique risk profile that insurers must adapt to, as steep depreciation complicate insurance claims for ever-costlier repairs.

The findings reflect the challenges insurers face as EV adoption accelerates. Sales of battery-powered vehicles, driven by tax incentives, soared 91.4% in the first half of the year, making up 3.4% of all new car sales in Malaysia.

EV accident repair more complex and costly than ICE vehicles, could end up totalling the car – PIAM

And while those incentives will expire at the end of the year for CBU EVs, those for CKD locally-assembled ones are set to continue until 2027, with most popular brands already committing to building their cars here. Chua said that the rising popularity of EVs is great for sustainability but highlights the urgent need for insurers to adapt to new risks and the operational realities of insuring these cars.

One of those realities is the need to build competency in EV repair, especially for the batteries that make up the vast majority of an electric car’s cost. “We need to build a whole ecosystem of battery repair networks in Malaysia and at the moment, it’s still not mature,” Chua said.

In response, PIAM is collaborating with the road transport department (JPJ) on standards and compliance requirements for EV workshops, which require specialised skills and strict safety protocols. “You actually need electrical engineers to fix these cars,” Chua said. “A normal mechanic can’t do it and it’s dangerous if done incorrectly. So this entire ecosystem has to be built up properly.”

Malaysian EV owners are currently cushioned from higher insurance premiums as they are still somewhat regulated by the government, given that the country is in a phased liberation stage for motor insurance. However, this does not reflect what is happening in more mature and open markets, where EV insurance costs are significantly higher due to greater risks and expenses associated with repairs and parts replacement, said Chua.

“That hasn’t happened here yet, and we’re trying to manage it so we don’t have to raise premiums. But if you look at other markets, that’s the reality.”

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