The recent implementation of the Electronic Toll Collection (ETC) has directly reduced traffic jams on Malaysian roads, according to deputy works minister, Datuk Rosnah Abdul Majid Shirlin. She says that traffic congestions along toll routes has been reduced by as much as 30%, The Sun Daily reports.

Touching on the average transaction time of each vehicle that halts and passes through toll booths – SmartTAG users require an average of three seconds, while Touch’n Go users requires approximately six seconds. Cash transactions however, require a total of 15 seconds, Rosnah said at the Dewan Rakyat.

Rosnah states that 21 toll plazas have since gone fully electronic, the remaining toll plazas around the nation is expected to follow suit by the year 2018. Elsewhere, an RFID tracking system by the Road Transport Department (JPJ) is expected to be integrated into the ETC system in the same year as well.

On a similar but separate note, the deputy minister says that toll concessionaires have offered a number of incentives for motorists. These include offering Touch’n Go cards with a minimum of RM5 credit without added charges, along with 24-hour top-up booths and extended customer service hours at the toll plazas.

Earlier, SMART Tunnel’s COO, Mohd Fuad Kamal Ariffin mentioned that the ETC system has been gaining traction among the public. The quantitative measurement used to gauge the findings were through the sales of Touch’n go cards and SmartTAGs.

So guys, what do you think of the mass conversion to Electronic Toll Collection systems at all toll plazas by 2018? Share with us your thoughts on this.